1. Customer service---one call to them regarding warrantying a broken tongue jack had a replacement jack on the way the same day, not some lame run around about take your boat into your local dealer whom will tell you that they don't do trailer work in the first place.
2. Performance---make a trailer that tows, launches and loads a 236 five times easier than your competitors 220 trailer
3. Quality---assemble the trailer with components that fit, have no play, and dont fall off
4. Value---Offer a better product than your competitors for the same price
5. Integrity---Cover the cost of warranty repairs rather than trying to avoid the issue and causing me not to be able to use my boat.
If it is appropriate to air grievances for one company's lack of effort, I feel it is appropriate to applaud a company that has set and operates at a higher standard than its competitors. Job well done EZ Loader, I only wish I had to the opportunity to tow both of my boats w/ an Illusion trailer....
2. Performance---make a trailer that tows, launches and loads a 236 five times easier than your competitors 220 trailer
3. Quality---assemble the trailer with components that fit, have no play, and dont fall off
4. Value---Offer a better product than your competitors for the same price
5. Integrity---Cover the cost of warranty repairs rather than trying to avoid the issue and causing me not to be able to use my boat.
If it is appropriate to air grievances for one company's lack of effort, I feel it is appropriate to applaud a company that has set and operates at a higher standard than its competitors. Job well done EZ Loader, I only wish I had to the opportunity to tow both of my boats w/ an Illusion trailer....
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