ZO surging solved & 2009 - future SAN 210 - ZO only

[BKinSoCal]

I hope they can figure out the river mode because the primary place I use my boat is on a river and I'm planning on buying a new boat next year. If PP is no longer an option, they need to have an adequate solution for all types of waterways.

[mattoz]

Pic of the new puck on a 2010 210

After driving the boat on familiar waterways, the new puck and software appears to be much better when compared to the previous models.

Now if only ZO could solve the River mode functionality issue. CC dropped the paddle wheel speed indication on our 2010 210 TE model , thus making it even harder to reference and compensate for ZO setpoint adjustments when riding in rivers.

I have also ordered a 2010 210TE, Im concern if my 210 will come with the new antenna or the old one. And how does the new model get the speed signal without the paddle wheel? GPS?

You should get the new puck. The tacky looking speedo gauge uses the GPS signal.

If I ordered the boat again I would request either a ZO unit that has river mode improvements or a paddle wheel and 2009 guages (the ones that have the digital display in the lower part of instrument face). I did use the paddle wheel to help me manually set and tune the ZO setpoint as I weave down the river.

[airhuck]

where is the "river mode" everyone keeps talking about? i have a 2009 210 SANTE and the ZO is very basic. i cant find a river mode on it. i live on a river and my ZO works great since i got the new antenna.

[SuperSquirt]

how much is this new antenna? Will ZO or CC pay for the swap out?

[Diggityd]

sounds like we all have the same vibe.....and same info.

How can you tell if you have the older style antenna or the newer style? Do you go back to the dealer for the new one? I"m going in for winterization this weekend and talk to them about it then.

Good thread....we are all getting same input from Larry at CC and Eric at ZO......the only thing nobody seems to be able to give 100% clear info on is the supposed 'river mode'.....mebbe a myth..... Regardless we will all be running the corrected ZO in 2010 so it will either work for all or we will ALL have them re re replace and sort out.

Diggity

[airhuck]

how much is this new antenna? Will ZO or CC pay for the swap out?

not sure. i think its different for every situation. i do know that if you get it from ZO, they will take your old antenna in as a trade in for a discounted new antenna.

[Diggityd]

Somebody please post a pic of this "new" antenna. I've got an 08 210 and it does porpoise in rough water. I thought that the software update was required to fix this? Is this correct? Or do I just need to buy a new antenna?

had not been on in a while. the fix includes a software update plus a new wiring harness and new antenna. the hockey puck antenna you got with your 08 is not the one.....even my summer 09 san 210 did not have the update....

[philb]

I have the same surging problem with my 09, 220. I'm told (by my dealer in Australia) that CC will be putting out a recall notice to replace the puck, wiring harness + software upgrade.
Does anyone know when the recall notice will be public?

[ctimrun]

I have the same surging problem with my 09, 220. I'm told (by my dealer in Australia) that CC will be putting out a recall notice to replace the puck, wiring harness + software upgrade.
Does anyone know when the recall notice will be public?

Same questions here, anyone?

[Paublo]

I asked my dealer about the surging on my '09 210 and getting the fix. After a week he shows me an email from Correct Craft. They are calling this an upgrade, not a recall. The new antenna is $289 and the wiring harness is $35 and he would do the software update. Is everyone getting the same response or have you been getting it free? I only saw it happen once and awhile- maybe every other trip. So I'm wondering if it is worth it.

[Diggityd]

That is absolutely false Paublo. IT is 100% a Zero Off technical error that they solved. Is warranty work as what ZO designed for SAN 210's did NOT work.....every case I have seen got it done free as warranty work....your dealer is way off.

[highrock]

I spoke with David at White Lake at their Christmas Open house about my boat. I did not buy from them (HQ was my local dealer). He told me it would also cost to get it replaced. He did say on a boat he had the store (an 08 230) he did get it replaced. Where are you getting the info on it Diggityd? I would like to get mine fixed, but its not a $300+ fix for me.

[aarond0083]

I asked about this too and was redirected to CC customer service. I was told my boat would have to be tested by the dealer to see if it was a "ZO issue or a boat issue." A pretty bad response IMO. It hasn't been a huge problem with my boat, only happened a few times surfing with quite a bit of weight. I haven't pursued having it replaced but I do think this should be covered by warranty and not expect the buyer to come out of pocket to fix something that's not working as designed.

[philb]

Yes the dealer said it was an upgrade.............however he said they would pay for parts & calibration & I would have pay for the antenna & harness to be fitted. They charged 1/2 hour to fit. Cant complain there.
But the unit comes up as fault with no GPS signal & the dealer is out of ideas to get it working.
He said their was no wiring diagram supplied with harness.
So maybe it is wrongly connected.
The dealer is baffled because when he reconnects the old antenna it works.
I'm is Australia & I understand it is the 1st time this upgrade has been done here, so it is a learning curve for all involved.
Any ideas out there that could me?

[xrichard]

I spoke with David at White Lake (extremely helpful and friendly....my plug: please support White Lake--it's unusual in the industry to find folks like David). FWIW, he told me it is not covered by warranty notwithstanding the fact that it appears some folks had their unit replaced under warranty in the beginning. If your local dealer is charging an arm and a leg for the new antenna and harness, give David a call...he isn't making any money on this deal and can get you the necessary parts. A truly helpful person.

Currently, my problem is: Driving fine with ZO while wakeboarding--stock ballast +/- another 600 lbs; boat starts porpoising (this can be in flat water or with a little chop); porpoising tends to not stop on its own, but it stops when I lower the hydrogate; once it stops, I can raise the hydrogate and everything is fine again--until another spat of porpoising.

I think it's obvious that this should be replaced as a warranty item. Imagine similar behavior in any brand car and the dealer says, "no...well...uh...yeah, surging is to be expected with cruise control... uh...no, it's not a warranty item...but, uh well, this is embarrassing...we'll sell you some parts that will fix...I mean...upgrade your cruise control...uhm...sorry about that."

Pathetic.

I'm going to go ahead and have mine fixed...uh, I mean upgraded...lol. I'll report back.