Thank You White Lake Marine!!!

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  • emagine
    • Aug 2008
    • 96

    • Columbia, SC

    • 2015 SAN 230

    Thank You White Lake Marine!!!

    I just wanted to give props to the folks at White Lake Marine. Of course, I think that they have an advantage by selling the best boats on the water. However, these folks go above and beyond in terms of customer service, and that is what makes all the difference! I completely understand why these guys are the oldest Correct Craft dealer in the country and have been in business for over 55 years. They know how to do it right! I towed my boat 3.5 hrs. to get some service and improvements done over the winter since they are one of the closest CC dealers to me now. Not only did everything get done to perfection, I was even able to avoid some unnecessary costs due to their expertise. They took time out of their busy schedules during the entire period to update me on my boat via email, text messages and phone calls. They allowed me to ask a ridiculous amount of questions and answered and elaborated on every one. I could go on an on as to how they treated me first-class as a customer.

    I guess I just wanted to brag on these folks a bit since it was such a refreshing experience to deal with a company that still knows how to pour on the customer service in a time when discount (not always better) seems to be the growing fad. Thanks again David, Tommy, Townsend and Mrs. DeAndrade (and any others behind the scenes that I didn't meet)! You folks are truly a top notch, class act when it comes to being business owners, not just in the boat industry. I look forward to any opportunity to do business with you folks in the future.

    -Joel.
    Last edited by emagine; 03-31-2010, 08:46 PM.
  • sjames
    • May 2009
    • 219

    • California


    #2
    I am working with them from Californian via e-mial and agree very professional.
    Do the right thing.......

    Comment

    • jroyal
      • Aug 2003
      • 342

      • A, A

      • 2008 210 Black/White 2001 Super Air Black/White

      #3
      Ditto. I work with them via e-mail from Alabama and they are top notch.
      2008 Team Edition 210 - Black
      2001 Super Air Nautique *Sold*

      Comment

      • robertsmcfarland
        Senior Member of PLANETNAUTIQUE
        • Oct 2004
        • 544

        • Hyco

        • 2014 g23 550

        #4
        White Lake ROCKS!!!!!!!
        2013 G23 super air
        2010 230 super air
        2009 220 super air
        2008 210 super air
        2005 210 super air
        2003 calabria pro air

        Comment

        • CoryZ
          • Mar 2008
          • 41

          • Rogers, Arkansas


          #5
          I was curious to why you do not use your local Nautique dealer if one is closer? Is it the advertising on this sight that makes you want to use them?

          Thanks

          Comment

          • emagine
            • Aug 2008
            • 96

            • Columbia, SC

            • 2015 SAN 230

            #6
            I had done some business with them over the phone and web and took advantage of the discount that they offer to PN members. However, it was the reputation presented here and through other contacts that drew me to do business with them. And now, due to recent situations with other dealers, they are my 'local' dealer. Even if they weren't though, a new 'more local' dealer would have to work really hard to earn the same trust that the honesty and integrity of White Lake has gained with me.

            Comment

            • whitelakerider
              • Jun 2009
              • 144

              • White Lake, NC


              #7
              Guys I want to send out a big THANK YOU!!!! Thank you for the comments you make about our company. We pride ourselves in the satisfaction of our friends (we don't consider you customers.... you really are our friends). We share the passion of these boats with you and it really gives us that boost when we hear it coming from y'all. Since 1955 we have stood by our products and because of our friends' great remarks we have the reputation we have today. When you are in our area stop by and say hello. If there is anything we can help you with let us know. Once again THANK YOU! Thank you for your business, thank you for your kind words, thank you for your loyalty, and thank you for having the passion you have for Correct Craft Boats!

              Comment

              • keith
                • Jan 2007
                • 198



                #8
                Awesome service!!!

                WHite Lake Marine (Nautiques) goes well beyond good customer service, they are the BEST! I ordered new decals from them and the order shipped direct from CC. The box was damaged in shipment. I made a call and in 3 days, new decals were at my office. It was not there problem but it was there respone that was so impressive. THANK YOU White Lake Marine!!!

                Comment

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