Select 2010 Nautiques Recalled for Rudder Port Issue

[Nautiqueman]

The call to the attorney

Hi Jeff, sadly there are many types of customers... some intelligent some less intelligent...
but if I must be sincere, 2 of these customers (less intelligent or only very unlucky) in 1 month
after delivery, have been able to use the boat for only 2 or 3 hours because of a long series
of problems......(fuel pump, transmission, engine sensor....) Now that all the problems had been
fixed .... the recall service has , again, stopped the boat. One of this customer said me that
I will be contacted by his lawyer.... not happy to know....not good brand "image".....

Yes, when you pay so much for a new product and it exacts $75K or more from you, your expectations and demand for perfection is extreme!

Maybe a solution is for the customer to take a demo boat for a holiday weekend so the time on the water is not completely lost. This could be a way for CC to step up their service and promote "no lost time" for warranty work on new boats.

[Noelb]

Does anyone know if earlier year models (say 2007-2009) can be affected, or is this specific to 2010?

[east tx skier]

How 'bout this luck. I ordered a new rudder for my 1998 SN last summer. Just emailed my dealer about it.

[east tx skier]

How 'bout this luck. I ordered a new rudder for my 1998 SN last summer. Just emailed my dealer about it.

Whew. how bout this luck.

Ordered in August. Called the factory. Problem period started in October 2009. Whew!

[NautiqueJeff]

Does anyone know if earlier year models (say 2007-2009) can be affected, or is this specific to 2010?

It is specific to 2010, and only specific hull ID's from 2010 are affected.

[NautiqueJeff]

How 'bout this luck. I ordered a new rudder for my 1998 SN last summer. Just emailed my dealer about it.

It is not the rudders that are having the issue. It is the rudder ports.

[Imminent Fate]

Wow. Now I'm pretty worried. We ordered our 230 a few months ago and it got onto the cargo ship a few days ago. Should be here on the 13 June - were based in Johannesburg, South Africa.

How do I know if my boat has this rudder issue, second off were far from any correctcraft workshops etc. being that our nautique people here are delaers and do not work on the boats themselves.

Is this recall 210 specific or does it affect other ranges such as my 230. I've been waiting four months for my boat to arrive due to complications at the factory and now possibly this. What will correctcraft do if they have to recall our boats, do they pay for shipping etc.

Thanks in advance a very worried nautique buyer.

[ClemsonDave]

Check your Hull ID#

2010 models within the following hull numbers:
200OB: 02048 -02215
200CB: 06016-06139
210: 07024 -07140
230: 03024 -03150

[east tx skier]

It is not the rudders that are having the issue. It is the rudder ports.

Sorry, I should have been more clear. I replaced my rudder and the port last year.

Contacted CC yesterday. The ports subject to the recall began showing up around October 2009.

[2gofaster]

My local dealer(who's also my ski partner) started getting their rudder ports in today and have already replaced the ones on the two promo boats who need it.

[brananders]

Well the factory shipped the part out on Saturday and it was installed today. So I'm heading back to the lake tomorrow for my boat's maiden voyage and hopefully a weekend of glass and landing some new tricks.

[dockdon]

Rudder Port

Nothing to worry about the Importer( Ski World Nautiques) has already shipped new Rudder Ports and they will be fitted during the Pre Delivery Process. There is a comprehensive service Network in South Africa. Your Dealer Vaal Nautiques Uses local Workshops for Normal Work and the Serious Stuff gets Handled by Ski World who has nomnated Workshops throughout South Africa. The Nearest Major Workshop near you is Nautique Shoppe Workshops on the Vaal Dam, Ski World Benoni Have their Workshops in Benoni Town And Harties Watersports services Hartebeespoort Dam, Killary Marine in Cape Town are also Approved Service Agents and Also Specialise in Nautique. Vaal Nautiques " Richard" will give you all the Service you need so Chill ( Hm its Winter so lets say relax and Give Richard a chance to do his Job)

[ScarletArrow]

My promo 200 was affected. I think I will have missed maybe 3 opportunities to use the boat at the most. CC and my dealer has communicated very well with me and I'm fine with how things have been handled. Sounds like there was a very minimal amount of failures - CC is just doing what's right and fixing the whole batch so they (and we) can sleep well at night.

[DealsGapCobra]

Check your Hull ID#

2010 models within the following hull numbers:
200OB: 02048 -02215
200CB: 06016-06139
210: 07024 -07140
230: 03024 -03150

Thanks for posting hull numbers. Mine is not on the list!

[Imminent Fate]

Mine is - but in saying that, a few missed opportunities is fine. It's freezing and winter hasn't even begun yet. Props to CC for the effort and their quick actions. Cheers all