Nautique lost a new buyer ..Is this how business is done??!

[CradGen2]

Mooney,

I'm not going to take sides yet, but I do have a couple questions. Please answer so I can write something longer then your orginal post and well be that guy. I just finished the Tucker Max book and have a couple ideas.

What type of boat do you have and how did you purchase it. New or used? From a dealer on private owner.
What other types of new boats are you comparing to Nautiques, I.E other inboards, I/O's, jet boats.
I did google the dealer, but are they large or small. Not that is matters.

Somebody else stated it best. Nautiques are the best and the dealer should, well.

[bamaboy92]

[QUOTE=gride;185014]Check h20 sports Dothan.

334-699-7433 sales@h2osportsdothan.com
Frankie or Melissa McLaney

[swc5150]

Don't let a sour taste from your dealership prevent you from purchasing the best boat out there! My buddy's lot, Watercraft Sales, has a 2012 210 Team (red/white) on his showroom floor that you could take home. Ryan will treat you right, as I'm sure a number of our favorite dealers will.

[DealsGapCobra]

Nautiques territory thing is a real pain in the bottom. You did exaclty what I did in that I called a few dealers around the county to get prices just to make sure my dealer was in the right ball park. Fortunately, my dealer was offering a reasonable deal, I bought the boat and have had excellent service since.

By the way, when I was shopping in 2010 I checked out Master Craft and our dealer seemed to be about as friendly and dilligent as what you describe, I actually had a salesman walk away from me in the middle of a conversation! Fortunately, I was just doing my research and really wanted the Nautique so it was an easy decision.

Find a way to buy the Nautique, you will not regret it!

[NautiqueJeff]

He might also be able to buy Jeff's PN boat if it isn't sold already.

Long since sold. It was sold before it was delivered. A lucky PN member is getting a killer boat this fall!

[mooney08]

Mooney,

I'm not going to take sides yet, but I do have a couple questions. Please answer so I can write something longer then your orginal post and well be that guy. I just finished the Tucker Max book and have a couple ideas.

What type of boat do you have and how did you purchase it. New or used? From a dealer on private owner.
What other types of new boats are you comparing to Nautiques, I.E other inboards, I/O's, jet boats.
I did google the dealer, but are they large or small. Not that is matters.

Somebody else stated it best. Nautiques are the best and the dealer should, well.

Sorry to be "that guy" but I see no reason that you would be force to read my entire post or even click on it for that matter. Obama doesn't run this forum. You have the right to choose...without being taxed.

To answer your ?s: As for my boat...'11 Tige', bought brand new from dealer. (44Hrs on it after this past wkend on the lake). Of course I havent compared nautiques to jet boats or I/Os...Supra, MC and Malibu thus far.

[swc5150]

Mooney,
You'll love the quality and performance of the Nautique. The best evidence is to look at some used Nautiques versus the rest. Then you see how they compare to each other after some use. They all look pretty and new in the showroom.

[chris196]

Sorry to be "that guy" but I see no reason that you would be force to read my entire post or even click on it for that matter. Obama doesn't run this forum. You have the right to choose...without being taxed.

To answer your ?s: As for my boat...'11 Tige', bought brand new from dealer. (44Hrs on it after this past wkend on the lake). Of course I havent compared nautiques to jet boats or I/Os...Supra, MC and Malibu thus far.

Why bring politics into this?

You say you're in sales. Well it shouldn't be that hard to understand the dealer is trying to maximize his profits.
If you have someone who says they want to buy something, then they tell you they're still shopping and in the mean time someone else comes along and has the means and power to buy what would you do as a salesman? I think you would sell to them.
If someone lied to you, well that's not nice. But, I think most people don't expect everything to come out of a salesman mouth to be the whole truth.

You're dealing with a limited resource, you tried to get a better deal and you lost the one in front of you.

[mooney08]

Why bring politics into this?

You say you're in sales. Well it shouldn't be that hard to understand the dealer is trying to maximize his profits.
If you have someone who says they want to buy something, then they tell you they're still shopping and in the mean time someone else comes along and has the means and power to buy what would you do as a salesman? I think you would sell to them.
If someone lied to you, well that's not nice. But, I think most people don't expect everything to come out of a salesman mouth to be the whole truth.

You're dealing with a limited resource, you tried to get a better deal and you lost the one in front of you.

Easy bro, just kidding about the Obama deal. And at what point did I delay anything to "shopping around"?...or why would I even notifiy someone of shopping around? I wasnt shopping around with the 210 at all..did all of that before taking a test drive. If you notice the timeline you should see that. I suspect if you have a boat, you overpaid. As a salesman, out of courtesy to the CUSTOMER I would have notified the original individual I was working with, told them the situation and allowed them buy it at the price offered by the second individual before selling to the second individual. But businesses are run differntly i know. Sure maximize your profits by crapping on a customer...as I said before maybe my expectations were a little high. Thats's fine. If I'm not able to take a dealer at their word then it's lesson learned. Thanks for the heads up on what to expect or not expect. As i asked in the thread title, "Is this how business is done?". Just curious

Maybe we should just agree to disagree on what's acceptable

[chris196]

Easy bro, just kidding about the Obama deal. And at what point did I delay anything to "shopping around"?...or why would I even notifiy someone of shopping around? I wasnt shopping around with the 210 at all..did all of that before taking a test drive. If you notice the timeline you should see that. I suspect if you have a boat, you overpaid. As a salesman, out of courtesy to the CUSTOMER I would have notified the original individual I was working with, told them the situation and allowed them buy it at the price offered by the second individual before selling to the second individual. But businesses are run differntly i know. Sure maximize your profits by crapping on a customer...as I said before maybe my expectations were a little high. Thats's fine. If I'm not able to take a dealer at their word then it's lesson learned. Thanks for the heads up on what to expect or not expect. As i asked in the thread title, "Is this how business is done?". Just curious

Maybe we should just agree to disagree on what's acceptable

Maybe I did overpay. But I saw what I wanted at what I considered a fair price and I acted. I was buying used and I knew there was a limited inventory, so I acted quickly.

From your story, I'd say it's a distinct possibility the dealership deemed you a difficult customer. I'm not saying that's fair, just could have happened.
If they had others willing to buy for at least the same price, then it's an easy decision for them.

I agree sounds like they're not making any friends, but it almost always sounds like that from one point of view.

[TxJole]

Interesting thread, i'd love to hear the other side of the story as well. Lot of tire kickers when it comes to buying boats, I fiqure the dealer might have put you in that group, even if undeserved.

[swc5150]

FWIW, when I bought my '06, I was on the fence to pull the trigger. My dealer knew that, but still called me saying he had another buyer who would take it if I didn't. I said I'd take it, and we settled up on the money a few days later, after faxing a signed purchase agreement to him the following day. If he would've sold it to the other guy after I said I'd take it, I would've been really mad. I don't know if this is an apples comparison, but again, FWIW.

[swc5150]

Interesting thread, i'd love to hear the other side of the story as well. Lot of tire kickers when it comes to buying boats, I fiqure the dealer might have put you in that group, even if undeserved.

Agreed

[CradGen2]

Ok now that I no what you comparing to I can write a comment. I will admit you are a bit defensive on the subject. Just to let you know I've sold Nautique and Cobalts in the past and like all others on this site we all sell Nautiques everyday.

1. Your boat. If you started having this conversation in May (lets say), yes your boat could have been worth 70K. I ride in a lot of Tiges to surf (best wake IMO), but I don't follow the pricing that closely. Lets fast forward 60 days to todayish. We are nearing the end of the season, maybe not quite in AL, but folks are thinking school and kid in sports. Boating get set aside. same with purchasing. So I can see completely why they now telling you a different price. They could be sitting on that boat for 8 months. Anytime after July 4th, I reduced the trade because I might have it awhile. Another point, a person buying a 75K (add 4Kish could be more to your trade value for the dealer to make some money) is tough to find. First the interest rates are higher and terms are different. Second would you spend 75K used or 90K new, especially on a Tige? Remeber you are buying a Nautique for a reason, to replace a 2011 Tige? NADA - great for cars, ok for boats. Either way pricing is about your market area.

2. Timing. I see you like to communicate, nothing wrong with that. Depending on the size of the dealer, meaning sales and service are seperate. Sales are busiest (April - July 15thish). To give you an idea for every 3 people that wanted to spend a ton of time purchasing a boat I had 1 wanting it now. You can sense the folks that want to take their purchasing time, but are only looking at Nautiques. Most dealers you can see how busy they are this time of year. I see Russell is a Sea Ray and Bayliner dealer. Based on there website, guessing they are selling 40-60 Sea Ray and Bayliners a year. Also folks that buy Bayliners are way more "needy" then Nautique owers. That theory later. So they are selling 10 Nautiques a year maybe. Someone told me the average Bayliner sale is 3 days from the time the person walks in the dealer to delivery. Nothing against you as a customer, but they have people writing checks everyday wanting the boat tomorrow during this time. OK maybe that wasn't true in 09, 10, 11, but the industry seems to be coming back.

3. Buying style - We all want a good deal, but buying a boat isn't like buying a car. The last thing you want is the dealer going out of business. You are going to need these guys in the future. trust me on that. I always look for a fair price. When you started price shopping them, I'm guessing they got defensive. I know what my 210 is worth if I sell it myself and if I trade it. They are not the same numbers. Also I understand what I'm going to pay for the 230 I want to buy, won't be sticker either.

I'm not trying to be an a$$. In fact I'm willing to help you get a Nautique. I don't know Russell Marine from Adam and I'm, sure with a bit of communication which you might have to start you can get a Nautique.

PM me if you need any advise on working with Russell.

All of us have owned multiple Nautiques, we love what they bring to our family and the boat itself. We all are here to help you get the boat you want, a Nautique.

Last comment not buying a Nautique from the local dealer won't help you in the long run. The first time you need warranty, you will be towing back to where you purchased it from.

[tdc_worm]

FWIW, when I bought my '06, I was on the fence to pull the trigger. My dealer knew that, but still called me saying he had another buyer who would take it if I didn't. I said I'd take it...

standard selling technique to bait somebody whom is on the fence...

Last comment not buying a Nautique from the local dealer won't help you in the long run. The first time you need warranty, you will be towing back to where you purchased it from.

last time i checked there is nothing in the nautique warranty documentation that says only the selling dealer is obligated to performing warranty work. if that were the case then everyone would sell their boats before moving from one nautique territory to another.

i do agree with everyone whom opined that when the demand is the highest and supply is moving the fastest, negotiation room and time becomes more limited, and as a buyer, you have to be ready to move in a moments notice.