Originally posted by ericusn
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I have a 2016 G23 with a 450HP motor which I ordered and received last June. Today started getting the same rattle so I stopped to see what was going on and when I tried to take off again it wouldn't go forward or reverse. I thought of this thread and sure enough after being towed in the shaft had sheared off and there was no prop. My question is who do I contact to file a claim Dealer or Nautique? How long did it take for this repair to be completed by your dealer? Did they also replace your prop? I am super bummed as this boat is barely a year old and has less than 50 hours.
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A d m i n i s t r a t o r
- Mar 2002
- 16462
- Lake Norman
- Mooresville, NC
- 2025 SAN G23 PNE 1998 Ski Nautique 1985 Sea Nautique 1980 Twin-Engine Fish Nautique
Contact your dealer. With this issue resurfacing, many will have the parts in stock. And yes, they'll replace the prop too.I own and operate Silver Cove Marine, which is an inboard boat restoration, service, and sales facility located in Mooresville, North Carolina. We specializes in Nautiques and Correct Crafts, and also provide general service for Nautiques fifteen years old and older.
If we can be of service to you, please contact us anytime!
Current Boats —> 2025 Super Air Nautique G23 -- 2001 Ski Nautique -- 2000 Nautique Super Sport PYTHON -- 2000 Nautique Super Sport -- 1999 Ski Nautique PYTHON-- 1985 Sea Nautique 2700 (Twin-Engine, 1 of 13) -- 1981 Fish Nautique (Twin-Engine, 1 of 4) -- 1980 Fish Nautique (Twin-Engine, 1 of 4)
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Brand new 2017 G23 with 80 Hrs on it. Was just cruising in deep water at 30 MPH and BAM! 3rd time I have been towed since I have had it.(other tows were related to electrical issues) Already had a entire new wiring harness replaced. This is getting ridiculous I am scared to take the boat out anywhere, for fearing breaking down!
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Looks like I get to join the crew of unhappy broken shaft members. 2016 G23 450 HP less than 50 hours. Boat began to shake and then no power forward or back. Had to be towed in and realized why it wouldn't go forward or reverse once on the trailer. For as much money as these boats cost we should not be having to deal with this headache.
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Happy to report that Arizona Action Water Sports and Tim the service manager took care of my shaft issue. Dropped it off on a Tuesday and it was ready the following Thursday afternoon. Aside from the drive and the issue in the first place I could not be happier and feel good that not only did they take care of it they understood that a quick turnaround was important to me.
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Happy to report that Arizona Action Water Sports and Tim the service manager took care of my shaft issue. Dropped it off on a Tuesday and it was ready the following Thursday afternoon. Aside from the drive and the issue in the first place I could not be happier and feel good that not only did they take care of it they understood that a quick turnaround was important to me.
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1,000 Post Club Member
- Apr 2015
- 1295
- Martinez, GA/Lake Greenwood, SC
- 2017 GS20 Previous: 2011 SAN 210, 2007 Malibu Wakesetter 23LSV, 1995 Cobalt 200
Are dealers giving any reassurance that this won't recur? Does anyone know why it's only occurring with G boats?2007 Malibu Wakesetter 23 LSV, 1995 Cobalt 200
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Just think if you run it on the Ohio river, boat is dead in the water and a barge is coming, you are screwed!
Sent from my iPhone using PLT Nautique
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I was told it was the result of a faulty manufacturer that didn't quite have their quality control up to par. It has been dealt with but depending on when you purchased your boat you may eventually have an issue. The newly installed shaft has come from a new manufacturer and they have not had any issues with these shafts.
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