Cracked FCT3 on Newly-Purchased 210

[Quinner]

you have ZERO credibility

^^
So glad we have you here as the voice of reason.

you must be new to boating or just out of college or something... Or just have a lack ethics in your life in the way you conduct yourself.

think how foolish you make yourself look.

Are you in politics by chance?

Nice response..............Name calling and insults........whatever


Title of this thread "Recall on FCT3 not honored" implicates Rosswell or CC, not naming the selling dealer as you imply Ryan, not sure what all your insults are directed at or about, furthermore if the boat was purchased "As-Is" as Maxwell has stated, not sure that gives the buyer any recourse after they pull off the lot.

Apparantly Rosswell reached out to all the owners and dealers when the issue became known, what 5 years ago, the selling dealer and owner both neglected to address the issue, which was simply drilling a weep hole in metal, and now it's Rosswell's fault and any and all damage resulting from ignoring the issue is at their expense??

Maxwell, it is unfortunate your surveyor did not catch the issue, I put him in the liability line right behind the PO who most likely knew of the issue and likely was who tried to cover it up.

You may want to consider having a conversation with Rosswell directly as apposed to on an open Forum as you are more likely to resolve things in that way.

[rcazwillis]

Wow, you have a contact and you have not called the man! If you want results, pick up the phone!

Sent from my DROID RAZR using Tapatalk

[scottb7]

The inspector missed it, the dealer missed it, and you missed it. If it was me I would ask the inspector and the dealer to each pay 1/3 to dealer local nautique to where the boat is. I do think you kind of were on the boundary of abusing the forum to get your point across. Which is fine. I probably would have done the same thing, and I am pleased other jumped in to help.

I bought this 2006 ml350 one time, few years ago. It was a pile of you know what. There are like 6 very expensive known problems. Bottom line>>>>It was my fault for not going to the forum before the purchase to see what kind of stuff goes wrong with that vehicle. You were pretty good at finding the "recall" after you bought the boat. But you could have found it before hand, couldn't you?

These boats are very expensive toys with bull happening all the time. Next could be your gateway box, or you engine's dampener plate. There are so many expensive things that go wrong. Buy a 2013 g and maybe your propeller will fall off. Or you are going to drop a few hundred because your zero off needs an upgrade.

Good luck working it out! Every once in a while you gotta write the big check and move on, and pray another one is not right around the corner.

[core-rider]

In regards to shipping you the tower directly.... This is not a simple repair that is typically done in ones garage. There are specific torque requirements on bolts, loc tite requirements on others, cam latch and weight assist adjustments are required as well.

First off Tracy I want to say I'm not attacking, just asking a question... This is not a Nautique dealer Maxxwell bought the boat from. What makes them anymore qualified to make the repairs than Maxxwell himself?

At the end of my last post I offered you my phone number so you could call me and this problem could be resolved I have yet to receive a call from you and I have made several calls on your behalf. Please feel free to call anytime as this is in fact typically how business and warranties are handled. I hope to hear from you soon so we can resolve this issue and you can enjoy some time on your new boat. Tracy 321-638-1331

Maxxwell, I would be getting on the phone and having a conversation with Tracy if I was in your position. Really the only thing left to iron out is the actual installation of said parts and who does that installation. Surely the both of you can come to an agreement that works well for both parties. Sounds like the ball is in your court right now though.

[maxxwell]

Quinner,
You are correct, this should not be on the forum, but if not for the post, we were looking at paying out of pocket for a design flaw. Should i have taken this to the forum, I don't know. I respect Roswell for the offer, but to travel 2000 miles for a fix is just not something I can do. They(Roswell) have come to the table and they have offered help and I will take this up directly with Tracy. But, to be clear, the original dealer is no longer a Nautique dealer and we don't actually know any information further. The surveyor is at fault, I am at fault, the selling dealer is at fault and Roswell is at fault. Drilling a weep hole would have in fact removed any issues with the tower . I am the one to blame for not catching this, but not the one to hold accountable for the design or anything that progressed over the course of 5 years. I do know that Roswell does not have to do anything and, again, appreciate the offer, if the offer was more practical. I will contact Tracy and discuss options and maybe work out a better solution to this unfortunate situation.
Tracy, Thank you for your offer and I will ring you to discuss things privately. I feel that Roswell is a stand up company for coming forward and assisting.

[core-rider]

In the end it seems like Roswell shipping the parts to your closest Nautique dealer to have those parts installed would be adequate. Either way Roswell has to ship parts that Tracy said they would cover shipping on. It is up to you and that dealer to come to a solution for labor costs, but at this point you would still be coming out on the good IMHO.

Now that I can look at the pics on a computer and not my phone I can't believe they were not seen by anyone. Those stick out like a sore thumb! If this is the only issue you have with your new boat you should be happy and chalk it up as a learning experience for future purchases.

Good on Tracy and Roswell for helping with a solution. Good on the dealer for trying to help with a solution, even though it is a bit extreme. Good on the owner for eventually coming to a deal with all parties. Good on the PN community for giving help... Even though sometimes we speak before we think.

[jtryon]

Maxxwell- I have offered you the second owner of this used Nautique boat the same warranty coverage I would give to the owner of a 2014 G25. You see our contract with Nautique is for parts only no labor. It has been this way for many years and is an agreeable contract between both parties. So I am in fact offering you our full warranty. I would also like to clear the air that I never offered you a full price for the needed parts. I offered your fiancé a discounted price on the parts, then I called your local Nautique dealer and worked with them to remove as much dealer mark up as possible on the parts and labor. After that I went further and contacted N+C Marine and they were very quick to offer no labor charge to replace the needed components. At this point I matched his offer and offered free parts to you. I again offer this warranty to you, there is no better offer I can give then free parts to a used boat that did not have a simple 5 minute service bulletin performed. In regards to shipping you the tower directly.... This is not a simple repair that is typically done in ones garage. There are specific torque requirements on bolts, loc tite requirements on others, cam latch and weight assist adjustments are required as well. At the end of my last post I offered you my phone number so you could call me and this problem could be resolved I have yet to receive a call from you and I have made several calls on your behalf. Please feel free to call anytime as this is in fact typically how business and warranties are handled. I hope to hear from you soon so we can resolve this issue and you can enjoy some time on your new boat. Tracy 321-638-1331

Seems to me like a fair solution from Tracy. I applaud you for going the extra mile on this one, even though it may not appear that way to some.

[nyryan2001]

Nice response..............Name calling and insults........whatever


Title of this thread "Recall on FCT3 not honored" implicates Rosswell or CC, not naming the selling dealer as you imply Ryan, not sure what all your insults are directed at or about, furthermore if the boat was purchased "As-Is" as Maxwell has stated, not sure that gives the buyer any recourse after they pull off the lot.

Quinner, try reading thru the thread before you pop off with your responses.

1. SkiLunatique called us idiots. That is name calling. I did not call names. His rationale that there is NO expectation that the dealer actually stand behind his "inspection" or his advertized 30 day warranty is foolish. No reasonable adult would think that. If you had read the thread you'd have seen this.

I'll make this real simple for you:

Advertised top to bottom inspection? N&C FAIL

30 day warranty N&C advertizes? N&C FAIL

Roswell ? WIN

I am not lumping you in with SkiLunatique, as you actively contribute to the forum.... he does not.

[AirTool]

Ok, so watching this and knowing how Roswell handles things as a company, I feel compelled to chime in because outside of a couple folks, you all look like a bunch of bumbling idiots .....So let’s go one by one to the lucky few:

......

Airtool
3984 comments. So many comments made by you none of which really make much sense in the end with this posting. You have done nothing, but fuel the fire. My question to you is "How does one have so much time to comment, but can't even take a __________! You fill in the blanks...

-If this is your style maybe find another blog

......

SL

I will assume I'm also the lucky dumb *** referred to in your post 41.

I slept 12 hours last night and feel much better today. Otherwise, I would annihilate you.

To answer your one question. I have time to contribute right now because I'm stuck on the edge of the Pacific Ocean waiting for my next operation. I do have time to ____ right now also but it is not so enjoyable as you can't flush the paper. It has to be tossed in a plastic waste been with those from the other 80 guys. And I don't enjoy any reading material as the ammonia content is near toxic.

I also have plenty of time to swap out some tower bases. But it is difficult to do 6000 miles from my boat barn. This is the same situation that maxwell is in and I can understand it.

Two final thoughts and then I'm not going to reply back any additional comments to your useless words.

1. I'm sure that last message from me influenced Tracy to reply. It must be the fuel you speak of.

2. You must have changed since we last corresponded. The last time you addressed me in a post, it started out like this:

Thanks Tool, ..........

It was this in this THREAD

[maxxwell]

All,
I just spoke with Tracy @ Roswell and we have a deal brewing. Tracy was a pleasure to speak with and was very concerned with this situation. We will be working with the original dealer and a local dealer for the labor costs, and Tracy is going to cover all the parts, painting and shipping costs for the tower as he stated early on.

Thanks to all for the responses (even the negative ones) and I look forward to settling this issue soon.

[NautiqueJeff]

Glad you got to talk to Tracy. He's awesome, and he'll do whatever he can to help get this situation fixed.

[Montana Boat Guy]

First off Tracy I want to say I'm not attacking, just asking a question... This is not a Nautique dealer Maxxwell bought the boat from. What makes them anymore qualified to make the repairs than Maxxwell himself?


Maxxwell, I would be getting on the phone and having a conversation with Tracy if I was in your position. Really the only thing left to iron out is the actual installation of said parts and who does that installation. Surely the both of you can come to an agreement that works well for both parties. Sounds like the ball is in your court right now though.

Core-rider this is a fair question in regards to the qualifications of N+C Marine. In this industry most all dealerships have qualified technicians capable of doing this repair. As we cannot travel across the country to qualify techs prior to sending parts we have to trust the dealership has the qualified tech's to complete the job. We also offer technical assistance to dealerships who maybe not as familiar with certain product in order to make the proper repair. We also avoid offering our product through known unqualified dealers. In the end it is the dealers responsibility to judge whether or not they can make the repairs, with or without our assistance to ensure a proper repair. It is much harder to do this for customers directly as many exaggerate their technical abilities in order to save a buck. This is why we really on our great dealer network and do not sell to customer directly. I hope that helped.

[maxxwell]

I have to apologize for this turning into a pissing match with some members being out and out rude (SL). I hope that we can all just move on after this and Airtool, core rider, nyryan and all the others, thank you for your support. I lean on this forum in dark times and have found many good friends along the way. You guys are a great bunch of folks and I hope one day I can pay it forward.

Airtool,
I will be headed to Curacao next week to join the ship for the final destination to the GoM. I remember the first time we spoke, I was in Nigeria and you had just gotten back from there... in fact, that was when I bought the 2008 SV211... Thank you for all your insight and friendship... take care out there.

[Quinner]

try reading thru the thread before you pop off with your responses.

If you had read the thread you'd have seen this.

I'll make this real simple for you:

1. SkiLunatique called us idiots.

OK, I think you have simplified it enough that even I can understand it, he called you a name first so it's OK to do it back, kind of like "I know you are but what am I"??

So in response to your condescending remarks towards me, according to your rules my response should be something along the lines of pointing out Ski Lu's original assessment of you was spot on???

Maybe you need to make it even simpler for me, just not sure I get it??

[SkiLunautique]

Clap, Clap, Clap! Glad to hear it. The offer is very practical. You have a used boat that will have more issues we all assure you. Had you bought it at a local dealer there would have been less trouble getting this corrected most likely. Its understood there is a reason you went so far to buy the boat, which was most likely price, which is smart shopping. I have done the same, but one always leaves themselves open at that point. No you are not to be held accountable for the past 5 years, but unfortunately you get to deal with it. Forums can be good and bad. May we all learn a little in dealing with certain situations and ride on!

nyryan 2001
Everything seems to be just fine here until you open your mouth...I established my account on this site in 2006, but choose to only chime in at random. I use this forum as a resource to better educate myself which should be the core root of any forum. If that is the politician answer so be it.

Glad it all worked out...Now get home safe and go make some waves...on the water!