Quality Control on NEW boats from CC

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • swankster
    1,000 Post Club Member
    • Aug 2010
    • 1052

    • DFW, TX

    • 2013 G23 450 2025 G23 Centennial Edition

    #16
    One of the two I purchased was not as clean on delivery as I like. And I had a few misc screws in hull but the bigger issues were:

    Crank pulley bolt backed out on my G23.

    Alternator failed on 2010 230, twice. Had a couple of vinyl issues but:

    Love the warranty! It was always taken care of
    2013 G23 450 with NSS (175hrs) and still have the original prop
    2010 SANTE 230 343 (280hrs)
    pre 2010 - various open bow boats and jet skis

    Comment

    • ers906
      Senior Member of PLANETNAUTIQUE
      • Feb 2010
      • 921

      • Phoenix AZ

      • 2013 G23 550 hp (ordered and awaiting delivery) 2002 Super Sport (coverted into a SAN) 330 hp Excaliber 1994 Sun Tracker Party Barge 115 hp 1989 Horizon 200 Four Winns - sold 1989 Regal Commodore 280 - previous Possibly looking into picking up a 70'2-80's Nautique to rebuild as a ski boat

      #17
      I think swankster has the right idea. I have had my G23 for exactly one year today, and have approximately 350 hours on it. There have been a few minor issues here and there, nothing too serious, however the true value of CC is the warranty that they provide. In such a complex boat, there are going to be issues. And having been to the factory, and how much demand, and how quickly the company is trying to keep up, I don't have a significant problem with some of the points that have previously been brought up. What ever the problem has been with my G, Nautique has bent over backward to take care of it. Quality control is only as good as addressing the small issues that make it through. A few bolts that I find in my bilge after the boat settles a bit is a small price to pay for working with a company that has one of the best customer support staffs I have ever dealt with.
      Eric, Phoenix AZ

      G23 550 hp (finally here)
      2002 Super Air
      1994 Sun Tracker Party Barge 115 hp

      Comment

      Working...
      X