Dealer Ranking

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  • blaker19
    • Aug 2005
    • 14



    #1

    Dealer Ranking

    Has anyone heard who the top 5 Correct Craft Dealers were for 2005???
  • skinautique
    1,000 Post Club Member
    • Jul 2003
    • 1749

    • Colorado


    #2
    RE: Dealer Ranking

    based on units sold or customer service ratings? The customer service ratings are pretty unfair if you ask me. I think Sail and Ski, Buxton Marine, SECC, CCC and one other were the top five but I can't remember for sure. The fifth might have been White Lake

    Comment

    • FatBoy
      Senior Member of PLANETNAUTIQUE
      • Mar 2004
      • 756

      • Eastern North Carolina


      #3
      RE: Dealer Ranking

      I was at White Lake Marine last Thursday getting my boat winterized and Diane said something to me about being ranked up near the top. I can't remember exactly where but I know she was very proud and very appreciative to all their customers. And just in case I haven't told anyone lately, White Lake Marine is the best place on planet Earth to buy a boat, and out of all the dealerships I have dealt with over the years they are by far the best.

      Anytime I have a problem they bend over backwards to help me and I for one will never buy a boat from anyone else ever again. To me service after the sell is the most important thing about buying a boat.
      Life is Short, Live it!
      http://www.teamcarolina.us/index.htm

      Comment

      • Separator
        • Apr 2025
        • 70



        #4
        Re: RE: Dealer Ranking

        "skinautique"]based on units sold or customer service ratings? The customer service ratings are pretty unfair if you ask me.
        How do they rate them if the awards are unfair?

        Is there other dealers that should be there in the top that arent rated high enough?
        Lack of proper planning on your part does not constitute an emergency on my part.

        Comment

        • skinautique
          1,000 Post Club Member
          • Jul 2003
          • 1749

          • Colorado


          #5
          Dealer Ranking

          Separator, here is an example for you:

          Dealer A sells six boats and gets high ratings from 5 out of 6 or whatever percentage you want

          Dealer B sells 60 boats and has a couple of bad apples in the bunch and gets marked down. Who did better as a whole?

          Comment

          • FatBoy
            Senior Member of PLANETNAUTIQUE
            • Mar 2004
            • 756

            • Eastern North Carolina


            #6
            Re: Dealer Ranking

            Originally posted by skinautique
            Separator, here is an example for you:

            Dealer A sells six boats and gets high ratings from 5 out of 6 or whatever percentage you want

            Dealer B sells 60 boats and has a couple of bad apples in the bunch and gets marked down. Who did better as a whole?
            Were the "Bad Apples" not customers?

            Who did better as a whole was the dealer that keep his customers happy.
            Life is Short, Live it!
            http://www.teamcarolina.us/index.htm

            Comment

            • skinautique
              1,000 Post Club Member
              • Jul 2003
              • 1749

              • Colorado


              #7
              RE: Re: Dealer Ranking

              The bad apples were customers. Let me clarify it a little better. The guy that sells only 6 boats could have sold them all to family and friends. Naturally they will get high ratings. I have seen this happen before. I just don't think that the ratings are on an even keel. I personally would rather sell 60 boats and have a 98 percent rating instead of selling 6 and having a 99.9% rating. All of the top ratings were over 98% if I recall correctly.

              Comment

              • Richard-Howell
                • Jan 2004
                • 200

                • New Hampshire


                #8
                RE: Re: Dealer Ranking

                I just don't think that the ratings are on an even keel.


                Even keel any pun intended?

                Comment

                • skinautique
                  1,000 Post Club Member
                  • Jul 2003
                  • 1749

                  • Colorado


                  #9
                  Re: RE: Re: Dealer Ranking

                  Originally posted by Richard-Howell
                  I just don't think that the ratings are on an even keel.


                  Even keel any pun intended?
                  Not really but good catch now that you saw that!

                  Comment

                  • Separator
                    • Apr 2025
                    • 70



                    #10
                    Question is: Does anyone know if any of the top 10 dealers (in CSI), was there any dealer that only sold 6 boats?...From what I heard CC sets the minimum for sales higher than 6 boats and all of the dealers in the top 10 this year and in the past were fairly large dealers and were able to keep thier CSI at 99% or higher
                    Lack of proper planning on your part does not constitute an emergency on my part.

                    Comment

                    • skinautique
                      1,000 Post Club Member
                      • Jul 2003
                      • 1749

                      • Colorado


                      #11
                      The "Rookie of the year" sold six boats

                      Comment

                      • fwMiata
                        • Jul 2005
                        • 66

                        • Fort Worth, Tx


                        #12
                        Re: Dealer Ranking

                        Originally posted by blaker19
                        Has anyone heard who the top 5 Correct Craft Dealers were for 2005???
                        i read that buxton marine in dallas got 1st in north america.

                        Comment

                        • Separator
                          • Apr 2025
                          • 70



                          #13
                          Dealer Ranking

                          Are we talking ranking for Sales or CSI?

                          I understand they give 10 awards out for top CSI dealers and then there is 10 awards for top in sales.

                          So who were the dealers who were awarded top 10 in CSI and top 10 in sales?
                          Lack of proper planning on your part does not constitute an emergency on my part.

                          Comment

                          • NCNOA
                            • Dec 2003
                            • 11

                            • North Carolina


                            #14
                            All I know is that White Lake Marine got 3rd in Customer Satisfaction and 5th in sales.

                            Shannon
                            NC Nautique Owner\'s Assocation
                            www.ncnoa.com

                            Comment

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