build quality on my new 210

[hundo]

CC - MC

Ok we need someone to go over to a MC dealer and lets take some pics of their boats and see their flaws also. I'm not saying that you should except those problems but when its all said and done (keep on them until its fixed right) you have the best boat on the market.

It sounds like you were in a hurry when you picked the boat up so you did'nt have a chance to take it out on the water either. We set a time aside to take a ride (freezing fog in Stockton Ca last Dec) before we signed the papers, then we pulled the boat back out and reinspected evertything and asked them to fix some issues and will pick it up and sign all the doc's when your done with it. There were still a few issues, winshield was misaligned , and a few other minor issues. Nothing that was goinf to keep us from buying the boat and they told us to make some notes on things that need to be fixed and will take care of them at the 20hr service. The 20hr service was not performed to my satisfaction, and the attitude of the service dept was not acceptable so I contacted WCCC and they treated us perfect. I think everyone that owns a CC expects the best and I even told them if I wanted my windshield to rattle I would have bought a Malibu !!
:shock:

Good Luck

[AbunDiga909]

RE: CC - MC

I think everyone that owns a CC expects the best and I even told them if I wanted my windshield to rattle I would have bought a Malibu !!

And when you want your tower to rattle you buy a MasterCraft 8-)

[SGY]

RE: CC - MC

I've never been on a Malibu where the windshield rattled.

Edwin, you crack me up.

[hundo]

RE: CC - MC

We took a few rides and when we would go back across our wake the windshield rattled(04) on one and then we took another ride 05 and the tower shook like a leaf. The CC cut through the wake like butter

[patoloco]

Do you honestly believe that there is 40K profit being made
here? The numbers do not add up.

I was being just a little facetious and flip when I said 40K.....but just a little...

I agree that there is probably at least 20-30K total profit(dealer incl) in each high end boat(210,220,226)....especially considering each boat appears to cost at least 40-50% more than it did 5 years ago.

Whatever the number, its well within their budget and profit margins to take the extra time to fix such glaring issues before the boat leaves the factory. Fortunately, CC has an outstanding dealer network to make things right

[Rhode]

Speck, I've held my tongue for a while now, but feel compelled to say in response to this outpouring of emotion to the botch-job that CC did on your boat that, "PIGS GET FAT AND HOGS GET SLAUGHTERED." I agree with everything people are saying about the boats costing more than ever and the QC being lower than ever.

Rhode

[bkhallpass]

Do you honestly believe that there is 40K profit being made
here? The numbers do not add up.

I was being just a little facetious and flip when I said 40K.....but just a little...

I agree that there is probably at least 20-30K total profit(dealer incl) in each high end boat(210,220,226)....especially considering each boat appears to cost at least 40-50% more than it did 5 years ago.

Whatever the number, its well within their budget and profit margins to take the extra time to fix such glaring issues before the boat leaves the factory. Fortunately, CC has an outstanding dealer network to make things right

Agreed. Have a great weekend.

BKH

[mgaspence]

pics of other CC bows

I just did a quick Yahoo image search and found these CC bow pictures. Interesting, maybe asemmetry in bow graphics is intended design.[/img]

[taz]

I recently purchased an 05 211. It was a floor model so I had a lot of time to inspect the boat before buying it. The boat was flawless, except for a scratch on the stereo remote which was replaced. When I handed the check to the dealer I expected to leave with the boat. I was surprised when he said it would take a week. He explained that they thoroughly inspect every boat and put it on the lake twice to make sure everything is in perfect order, then detail the boat.

In light of this thread two things are clear. I have a good dealer and he is used to boats needing a fair amount of work when he gets them.

I guess everyone has their own expectations when buying a new product. For me a little minor glitch or two is no big deal (as long as the dealer fixes it). Speck, there is no way your boat is acceptable. It doesn’t matter if you paid 20k or 60k. Unless the dealer told you what to expect before you paid him. Clearly this boat slipped through the cracks, obviously a manufacturing and quality control error. However don’t let the dealer off the hook. After all you handed him the check it is his responsibility to make sure you get a quality product. I hope they do the right thing and fix your boat. Keep us posted….

[speck]

heres from my dealer:
Hey Graham,
Stay with me for a bit, I was hoping for more of a chance to address your
concerns. I haven't run into this before and I'm on it. It will just take
me a few days and I need to run it across a few desks. I want to make sure
that you are happy with your boat. I hope you trust that I/Pride, will work
on your behalf.

i trust that i will be taken care of, and this is cc's fault, not my dealers. also being christmas the dealership is on small staff and cc is as well, so it will be tough to get answers right away. patience.

as for the bow crooked, yes i have seen a few where the vinyl has been crooked, but none as much as mine or the embroidery off kilter as much either.

[ozark_skier]

I hope noone takes this out of context and doesn't let this post rub them the wrong way. I keep thinking one thing as I continue to read this thread: No one held a gun to any of your heads when you signed your check.

I know this is the simpleton way to look at this, doesn't supply vs. demand apply here? If boat sales went down, prices probably would too, and the quality should go up.

I agree the issues brought up here are inexcusable at any price. The dealer should see that they are fixed, but as long as someone continues to purchase the boats where is CC's motivation to fix these problems. In some of the posts the only gripes were for cosmetic problems. I think one of the boats hasn't even been in the water yet. That's where these boats really shine. Their performance there is what makes them the premium boat worth the premium price in my book.

This is the part that will probably get me in trouble: If those of you who want the creature comforts and were less concerned about the superior water sports performance and longevity would buy from another manufacturer, those of us who want the superior water sports performance and do not want the creature comforts would not have to pay the premium for the creature comforts. Frankly I wish the upholstery in my boat didn't have the embroidery. The only reason I got the limited in the first place was for the keyless start. I'm not pointing this portion of the rant at any one person, this is the same thing that makes me mad about SUVs, but that's for another thread.

Now in none of this am I trying to imply we shouldn't be picky. I just think we underestimate the power of withholding the almighty dollar. The down side is very few of us actually have the patience to make that form of action work, myself included. Then the real fault falls on us, what ever happened to buyer beware?

[patoloco]

Now in none of this am I trying to imply we shouldn't be picky. I just think we underestimate the power of withholding the almighty dollar. The down side is very few of us actually have the patience to make that form of action work, myself included. Then the real fault falls on us, what ever happened to buyer beware?

I agree

I think the underlying things that bother people the most is that we've researched, purchased, and own what we consider to be the best boat in this free market. And...even more so than other consumer goods, we then adamantly defend that choice...really becoming the best and strongest advocates/salespeople of the brand.

Although we still believe its the best where it counts the most, you just hate to see "your brand" tarnished by easily fixed things.

It would be kinda like seeing your super succesful, beautiful Sister with two doctorate degrees who refuses to comb her hair and brush her teeth. Its like, yes you still love her, and it takes nothing away from her enormous success....but dang...take an extra five minutes in the morning. :grin:

[cat1168]

Now in none of this am I trying to imply we shouldn't be picky. I just think we underestimate the power of withholding the almighty dollar. The down side is very few of us actually have the patience to make that form of action work, myself included. Then the real fault falls on us, what ever happened to buyer beware?

This 05' is my 3rd CC. I ordered it, so when it came I had already paid for it.
This new boat has some "fine" quality issues. The 99 and 01 were perfect, no fine quality problems. This seam why some of the people are upset, CC is known as a quality boat and it has slipped a little. It seams that since CC is building there new facility the quality control is slipping.
When you pay 40K or more for a boat you kind of want things to be right. And not have to spend time back and forth to the dealer.
I hope this is just something that is happening now, and is being fixed.
I take pride in my boat, I love the wake, the way the boat tracks and handles, the way it handles the "chop". No other ski boat feels as solid on the water. This is why I purchased the boat.
I bet most people on this web site feel the same of there boat, other wise they would have purchased a nock off.

[awake4air]

I have a few of the same issues, but other than this, the boat has been solid. This is my second 210 and I'm really happy with my dealer and the boat as a whole. To be honest I didn't notice these problems until the first time I took it out on the lake. I figured the problems were too small to bring up so I haven't even talked to me dealer about them.

Paul

[TN_SN_Convert]

Coming from a guy that has switched from MC to CC I can tell you that more is expected from CC. I paid a premium over MC to buy a 211 and the quality is the only reason. Period. I am very concerned that CC is only on par with MC or just a little better. My buddy just took delivery on a SAN and there was some real issues with the fit and finish of his boat and now I read these thread and it has me concerned. The dealer was awesome and fixed everything but for $60K he should not have these issues. I take delivery in March ... Wish me luck

On another note ... Being a small private company is no excuse and will not keep them in business. Providing a strong product that has value in their customer eyes is what will sell boats. I wish CC would get their stuff together and fix their dealer network and distributorships. It is an old way of doing business and hurts their ability to grow. If they do not change this they will have lots of capacity in their new factory.