Dealer Issues

[Elway]

I'm having issues trying to deal with the red tape associated with Nautique dealers; in short, I want to make a run at a 2015 G23 in a dealer's inventory in another state, and that dealer is reluctant to deal with me because he says that I need to go through my "local dealer" where I live. So I call my local dealer - who is not an affiliated company with the other dealer - and they have done everything possible to avoid making a deal with the out of state dealer. In fact, they went so far as to quote me a price on something in their inventory for $30k less than what they said the out of state dealer wants for their boat. I understand that my dealer doesn't have much incentive to work the deal, but if that is the case, shouldn't I be allowed to work directly with the dealer that has the boat I want? Anyone else come across this and have a recommendation?

[JoeA]

To be honest they are doing you a favor. The dealer relationship is very important especially when you need service and warranty. Think of it this way: the week before July 4th rolls around and your boat has a problem. The out of state dealer is not going to help you very quickly nor is the local dealer. How do you see warranty work being done with less hassle. Need advice on your boat.....who's going to show you love? Neither of the dealers.

If the local dealer is willing to shave $30K off one of their boats I'd be highly motivated to give that some consideration unless it has some wild color scheme.

[Elway]

You raise a great point, and I understand that I need to tread lightly with my local dealer given that they are the ones that are ultimately going to service my boat. But I also probably wasnt clear enough in my initial post: I'm mainly frustrated because I'm virtually certain that he never called the out of state dealer to even get their pricing after I called him and told him what I wanted to pay for the other boat (he called me back and vaguely mentioned that he "didnt think" they would ever get below $140k after I really pushed him on pricing, that "you know, these retail for $163K", that he would have to figure out a boat in his inventory to swap with them and that would be really hard to work out, that there would be "trailering" issues in getting the other boat...I mean, the list went on and on about how ridiculous it was for me to even consider buying a boat out of state). Only to have him then say he could get me a "killer deal" on one of his boats. Non-negotiable at $140k appears suspect to me...and his "killer deal" seems to be simply market on something that he has been sitting on for 3 months. I should also clarify that I've never bought a boat at my local dealer, as I'm new to the area, so there is no pre-existing relationship. I think maybe the right thing to do is reach out to the out of state dealership and see if my local guy even called and try and confirm their pricing - I'd be very surprised if they are refusing to come off $140k on a 2015....but then again, maybe I should be jumping at $110k +TTL. Isnt my local dealer going to benefit no matter where I buy it from due to the servicing/warranty work that I would have them do?

[cedarcreek216]

I think more people might have some input, but assume they, like me, are having a very hard time following your two situations. Can you describe where you are with both dealers and on what boats? CC has pretty strict territory regulations on their dealers so an ethical CC dealer will not deal with you on a new boat if they are following the dealers restrictions.


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[Elway]

Sorry guys. Terrible first post. Where I am is that my local dealer will not help me buy an out of state 2015 G23 from another dealer unless I am willing to pay through the nose. He is basically refusing to negotiate with the out of state dealer on my behalf and instead forcing me to take something from his inventory, none of which I really like. I'm just trying to figure out the best way to negotiate on a boat that I really like when it is clear to me my dealer doesn't want to spend the time and effort on it.

[seachicken27]

I really don't see why the other dealer won't sell you the boat. When I was looking, this was never an issue. All the out of state dealers had no issues quoting me for their in stock inventory. I could understand special ordering a new boat from your local dealer, but when you are spending this kind of money, you want to get the boat you want. Not something similar or sorta like it. I would just call up the other dealer and say "look I want a 2015 G23 in those colors. You are the only dealer that has one. Can I please buy it?" No need for your dealer to be involved at all. If that doesn't work, call back in a different voice and tell them you are local and you are about to move to a new address in Cali when you do the paperwork! problem solved

[wakerider107]

It could be the out of territory dealer doesn't want to let the boat you want go to your local dealer for cost. They are probably better off keeping the boat and selling it in territory for profit. Dealers rarely do "dealer trades" or buy from other dealers unless one is in desperate need to get rid of a boat and the other dealer needs that specific one.
After years in the boat biz, I personally would rather settle for a boat that may lack a couple of options or colors that i really want (or spend more and custom order) and have a good relationship with my local dealer. A good relationship with your local dealer is key to owning one of these boats. I can't stress this enough. Hopefully your local dealer is nice enough to still do warranty work for you if you purchase out of territory, but you will undoubtedly go to the back of the service line which could easily be 2-3 weeks in the middle of summer.

[Quinner]

What determines territory, where you live, where the boat will be used or a convenient place in-between?? If my Lake house is in another dealers territory from my main residence then who is my dealer? To get the exact boat I wanted compromise would not be an option particularly when you are talking about a six figure purchase. I would start by negotiating a buy with the in-stock dealer, if territory comes up my response would be I only boat on lake (within his territory) and the boat will be kept there. Personally have had warranty work done by a dealer other then where boat was purchased without issue, if by chance the dealer asked, my response would be I was new to the area. Dealers come and go, would I let that be a driving force on my purchase, no.
Additionally, my understanding is non-current model year stock is not subject to territory rules.

[wakerider107]

What determines territory, where you live, where the boat will be used or a convenient place in-between?? If my Lake house is in another dealers territory from my main residence then who is my dealer? To get the exact boat I wanted compromise would not be an option particularly when you are talking about a six figure purchase. I would start by negotiating a buy with the in-stock dealer, if territory comes up my response would be I only boat on lake (within his territory) and the boat will be kept there. Personally have had warranty work done by a dealer other then where boat was purchased without issue, if by chance the dealer asked, my response would be I was new to the area. Dealers come and go, would I let that be a driving force on my purchase, no.
Additionally, my understanding is non-current model year stock is not subject to territory rules.

There are always exceptions to anything being discussed here, but for your first question, it is generally where the boat will be kept as most likely the local dealer by your lake house will be servicing you.
The wake boat community is small. More than likely those dealers have already spoke to each other regarding Elways inquiry.
Of course you can lie to the dealer, but as strict as territories are for most manufacturers, a good dealer isn't going to give bottom line sale price over the phone just because the customer says they are local - at which point they will ask you to stop by.
2015 is still current and really shouldnt be sold out of territory until spring 2016.

[OKWAKEBDR]

If they quoted you $110k for a nicely equipped 2015 G23....BUY IT!

[wakerider107]

If they quoted you $110k for a nicely equipped 2015 G23....BUY IT!

Wow i missed that number previously. I would absolutely jump on that. Many used G23's are still going for that price.

[Nordicron]

Sounds like u have a lazy home dealer that isn't to into going out of their way to earn business. Likely hood u being happy whether u bought the boat from them or not doesn't seem real good here.
Last your I was super close to buying a MC from a out of town dealer who flat out told me he would sell me the boat but would need to work the deal through my local dealer who would need to make alittle money off the deal. It never got that far as I went a different route. But the "little money" seemed to be about $1k is all which I would have been fine with.

U have sorta clouded this up a bit by dealing with both your local dealer and the outside area guy but if I where u id call back the out of town dealer and ask him if the do stuff like I described.

[scottb7]

Could be a lot of things. As said could be the out of town dealer does not want to sell it for little profit. Or your dealership owner simply does not want to deal with the out of town dealership.

[wakerider107]

Any update?

[swc5150]

Is anyone really running into dealers being slow or refusing warranty work because you didn't buy your boat there? I've personally never experienced that, as I guess our WI and MN dealers understand that my current boat is likely not the last one I'll buy. Why would they risk a future sale of a boat or accessories? I recently helped a friend buy their new 210 at a MN dealer, although they live in southern WI. Lauderdale welcomed them with open arms for service and some warranty work. If someone actually gets grief from a dealer, I'm sure Correct Craft would like to hear about it.