New G23 with registration #'s

[Ironman97459]

Thanks for the pics. Those do look great. I've got the same gun metal flake so just wondered how the contrast turned out.


Sent from my iPhone using PLANETNAUTIQUE mobile app

[nyryan2001]

You gotta be careful ordering Jeff's numbers.

3-4" Nautique font from him is 3-4" tall but 5-7" wide each letter thick bold font... Good for a 60ft sailboat maybe, not a G.

Complete waste of money I threw them in the trash.

[Jasonvv]

I need some domed numbers on black. The SAN logo looks like black chrome to me but might not stand out enough?

Any advice appreciated.

[GMLIII]

Get black dome numbers then get white outline and they should show up fine. I have a white exterior and I got white numbers outlined in Navy Blue.

[Beg4wake]

I'd be careful with anything dark. I know here in VA you would probably get stopped even if you had black letters with white outline. They would say it's not enough contrast. But then again VA game wardens are pretty strict. In your case, since you have the white hull, and white in the galaxy graphics, White letters wouldn't look too bad IMO.

[Jasonvv]

Domed is recommending black metallic (matching SAN and G23 emblem) with white outline. They are drawing it up. I was also thinking chrome with white outline would look good like this: More contrasting and matches the chrome accents around the boat.

[jingram]

You gotta be careful ordering Jeff's numbers.

3-4" Nautique font from him is 3-4" tall but 5-7" wide each letter thick bold font... Good for a 60ft sailboat maybe, not a G.

Complete waste of money I threw them in the trash.

I just did the same!! Not sure they would even work on a 60 ft sailboat!! They are giant!

[nyryan2001]

Ridiculous. And one order of numbers = 2 stickers, 1 per side.

so I ordered 2 sets for a 200ft trans Pacific shipping barge and both went straight in the trash

[NautiqueJeff]

nyryan2001 jingram I am not sure how I could be any clearer on the order page.

Some states require 3" letters, so that's why the option is there. If you select a font other than the 2010-present Nautique font, the length is much more reasonable. There is a very clear note highlighted in red stating that the 3" letters in the Nautique font are quite large, and that the recommendation is to order the 2" letters or use a different font. I also clearly list the lengths for the 2" and 3" letters, with the 3" letters in the current Nautique font showing a length of 75". My font is exactly the same as the Nautique font, not made any more thick or bold as nyryan2001 suggests.

I am not sure what font Domed Numbers is using, but it is NOT the Nautique font if the width is different than mine.

I am sorry this is viewed as "Ridiculous" by nyryan2001. What would be your suggestions on how to be more clear about this?

[nyryan2001]

Message wasnt to you Jeff, moreso to other members so they don't waste waste their money and time like I did.

great that you make it that clear now, it wasn't when I ordered. And it looks like I wasn't the only one who bought the PN Trans-pacififc decal option.

you can Get snappy about it, but I would have hoped you would shoot a short note: "Ryan, you need 4 sets of 8" wide 100ft yacht sized numbers?" (<---- when you ordered 3")

8" numbers is not 3" as your webform implies.

to make this perfectly clear you should have a statement:

"1 order = 2 sets of numbers. If you want these to match the 2013-2017 SUPER AIR NAUTIQUE font order Like this XYZ"

note: no issues with sticker quality or cost--- confusion about size, quantities etc

[scottb7]

Typical small business problem...My advice is the following: Charge enough to be able to say what the domed number website says: If you are not satisfied we will refund 100% of your purchase. If you can't do that then just skip it, and don't sell the item. It is not possible to compete on service, price, and quality.

As you know you can't please everyone...But you are going to get complaints if you have a no return policy. So if you are ok with complaints then keep doing what you are doing. But if you allow returns people aren't going to complain as much. But you know all this.

[NautiqueJeff]

Prior to the statement about the length of the 3" Nautique font numbers being added to the website, I did recut numbers in the recommended 2" size for several people who contacted me about the 3" numbers being too long. That's what prompted me to add the warning on the order page about the length of the numbers. Ryan never contacted me about any issues with his numbers at all. Instead, he chose to post about it here seventeen months after he placed his order. Had he contacted me, I would have addressed his concern.

Once the statement about the length of the 3" Nautique font numbers and the measurements were added to the website, which happened many months ago now, I certainly don't see any need to offer refunds for products that are very clearly and very precisely described on the website. Why should I have to pay for the vinyl, shipping, and my time simply because people don't read the information that is clearly posted on the order page? Small business or not, I can't imagine anyone expecting refunds for items that are so clearly described, including measurements, and with a specific warning about the product in question. Of course, if the products are not as described, certainly a refund would be in order.

It is important to note that since the measurements and the statement about the length of the 3" Nautique font numbers were added to the website, I have not received a single request for replacement numbers or refunds. Not one. That tells me that people are reading the statement about the length of these numbers, reviewing the measurements, and ordering the appropriate numbers for their boat.

8" numbers is not 3" as your webform implies.

Actually, if you review the picture above (or the live order form), it clearly states 3-Inch Height. This hasn't changed for years. It does not give a specific letter width, which is understandable since letters are not all the same width (although they are all the same height).

[nyryan2001]

You are right, I never asked for a refund.

I threw them in the trash chalking it up as a lesson learned about who I do business with..

warning-- as Jeff stated above, he expects YOU to be the boat decal Font expert.

and he is not either--- as when I ordered 3" "Nautique matching" font... they end up 8" wide and 3ft long.

Nautique letters on the sides of our boats are ~ 3" high.... and they surely are not 8" wide. NOT matching.

so to correct Jeff's statement--- either contact him directly for sizing help, assume risk with the trans Pacific decal option, or become an expert on the fonts on HIS computer.

[scottb7]

My cheap letters from decalcity are 3" tall by 22" wide. it clearly says so on their site.

Surely, someone knows - maybe it has even been mentioned - how long the domednumbers nautique ones are. I would recommend in order to cut down on issues, that the ones sold on this site mimic domednumbers and should NOT be any longer than theirs. If they are longer, then probably it is asking too much of the customer, regardless of the disclaimers.

I do agree with Ryan that when you sell something you are - generally speaking - assumed to be an expert on the item and it works for most purposes. most jurisdictions want 3" lettering. if ordering 3" lettering makes them much longer then 22" wide or whatever domed numbers are in length then probably NOT a good idea to sell them.

just my opinion. but some people have a high tolerance for the complaints. and as i said originally, the folks that have a high tolerance for complaints are generally those that are marketing on a price value proposition. which is fine, that is a valid marketing proposition....they generally figure that for the price people gotta watch out for themselves with a lot of "fine print"/disclaimers,etc. that is fine...but not how i am built...it would make me crazy...but then again that is why i don't work in retail...

[NautiqueJeff]

I can't believe what I am reading here! How could I be any clearer about the size of these numbers? How am I expecting anyone else to be the expert when I am clearly stating the height and width on the order form? There's no mystery here. It is clearly stated. It is no different than me saying the decals are the color black and having people order them and be upset because they didn't receive pink decals. This is not some fine print situation. It is at the very top of the order form and highlighted in red! There's no risk involved as Ryan states. You get EXACTLY what the website says you'll get! I don't understand the confusion here.

Domed Numbers makes a great product, but their font, again, is not the same as the Nautique font. Not even close.

Here's proof. The top is the font Domed Numbers uses (picture taken directly from their website) compared to a Nautique logo (taken directly from Nautique's media manager).

These letters are the SAME HEIGHT, but look at the difference in the width.
















Here's a comparison of the same Nautique logo (taken directly from Nautique's media manager) and the font I use. The letters are the SAME HEIGHT, and the width is virtually identical. My font doesn't lean quite as much, but as you can see, it is an extremely close match for the Nautique font.



I don't feel that comparing the numbers that I offer to the product Domed Numbers is offering is a good comparison. It is a completely different font with mine matching the Nautique font much more closely than theirs.

Measure your Chromax letters on the side of your boat. I guarantee it matches the width of my letters much more closely than it matches the width of the Domed Numbers font.

I am not here to compete against Domed Numbers. They offer a great product. I just feel the need to set the record straight about the products being offered, and to demonstrate why my numbers are as wide as they are.