Production time for g series

[Jmulhollen]

Unfortunately I was informaed about a week after my due date that my boat had yet to be completed (this is a g23). Now that it’s started I am wondering if folks know what to expect?

really aggregating that the dealer portal had incorrect information, and after poking around with folks that work at the facility I found that my order was pushed due to a larger dealer ordering more boats. Honestly very infuriating given that I use the boat all winter and it’s ridiculous. From a business perspective I sort of understand but it’s generally a poor move as through the process I was lied to and told “we are having delays in production”.

[CCool]

Wow, sounds like what happened to me. My timeline moved from done in April to done in August. I pitched a fit with Nautique direct and got my 18 model switched to a 19 to make up for it.

Sorry you’re going through same exact thing that happened to me. All I can say is that the boat is worth the wait!


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[kylant]

who are you dealing with? clovis, I assume california?

[lucky7t]

I’m a custom car builder . Frankly everything is late in this industry . Vendors , customers , employees , dealers etc..

Coming from my point of view a few weeks shouldn’t be a big deal . As far as you being lied to , not sure what they told you exactly but it is a production delay, even if that means yours was pushed for another dealer .

Hang in there . It will be done soon


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[Jmulhollen]

I do not want to sound so negative as I am incredibly excited for the boat. More and more I find people are forced into these situations as what else will you really do? Its unfortunate as tools and process' exist to control this far better (and they are already doing a great job) but there is not a large enough negative impact to the company at this point because the product is so **** good.

My largest frustration is the communication. in the days and weeks leading up to my delivery date, they knew the boat had yet to be started and it was flat out wrong in the dealer portal...showed the boat was drying in the mold when it had to even get a start date!

I sold my boat to move into this one and took the hit at the end of the summer bumming rides to be able to make this happen. Its aggravating as I see the boats being delivered daily to large dealers across the US and they are sitting on the lot...this one will be in the water being used!!

Maybe ill get a free hat or something. hahaha

[GMLIII]

I do not want to sound so negative as I am incredibly excited for the boat. More and more I find people are forced into these situations as what else will you really do? Its unfortunate as tools and process' exist to control this far better (and they are already doing a great job) but there is not a large enough negative impact to the company at this point because the product is so **** good.

My largest frustration is the communication. in the days and weeks leading up to my delivery date, they knew the boat had yet to be started and it was flat out wrong in the dealer portal...showed the boat was drying in the mold when it had to even get a start date!

I sold my boat to move into this one and took the hit at the end of the summer bumming rides to be able to make this happen. Its aggravating as I see the boats being delivered daily to large dealers across the US and they are sitting on the lot...this one will be in the water being used!!

Maybe ill get a free hat or something. hahaha

Generally better to order your boats in the off season to prevent the above situation from what I have experienced.

[Jmulhollen]

Order was placed early August (end of the season) and the dealer and I were rushed to make all decisions within the first week of August. This obviously was not necessary given what we now know.

[GMLIII]

Order was placed early August (end of the season) and the dealer and I were rushed to make all decisions within the first week of August. This obviously was not necessary given what we now know.

Yep I'm talking about ordering in Dec - Jan then there is no question you will receive prior to watersports season

[Jmulhollen]

I guess I left my original intent a while back...who knows what the time looks like from production start date to wrap/ship date? I have been told anything from 7 days-15 days and everywhere in between

[GMLIII]

I guess I left my original intent a while back...who knows what the time looks like from production start date to wrap/ship date? I have been told anything from 7 days-15 days and everywhere in between

Problem is no one will give you a straight answer because they really don’t know themselves

[scottb7]

Problem is no one will give you a straight answer because they really don’t know themselves

True that. But it would be nice if they would just share the info they have, or say the don't know rather then just hoping they don't get caught lying.

They are probably taught not to say they don't know. Years ago, a boss told me to never to say I don't know. He literally told me to make something up, give a best guess.

I prefer to say I don't know and get back to people.

[Jmulhollen]

No offense but that is a **** business practice. If you truly do not know its perfectly fine to set that expectation "I cannot quote you a specific number of days, but on average at this time of year we see X" seems more acceptable.

Tim at Nautique mentioned once the hull is drying in the mold its 7 days from that point to be shipped...unsure what else is involved.

Nowadays (maybe I'm sensitive to it as I do some of this for a living) if you cannot accurately project production of something there is a massive issue there.

[cedarcreek216]

When I did the factory tour earlier this year their production time was 6 days from start to finish.


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[CCool]

I had the exact same situation to a “T”. My best guess is that Ron doesn’t sell a ton of boats so Nautique messes with his order dates more than others.

I ordered in February for an end of April delivery and then didn’t hear anything until a week before I was supposed to get the boat that it was now June then as June got closer they told me it would be July and at that point I started blowing up Nautique direct so Ron didn’t have to.

I realize it’s a custom product and things can get delayed but it seems like there is very poor communication from factory to dealer. It also seems that Nautique doesn’t have a very good system for estimating delivery dates, from what I can tell. I’m sure there’s more to it but it just makes for a bad experience when you’re making plans for a new boat of this cost...

What I can say is that Ron and Dean are great to deal with aside from the factory/delivery issues, which I don’t think are their fault.

Hang in there!

BTW, where do you plan on using your G? I’m still trying to stretch the season at Millerton.


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[Jmulhollen]

Dean and Ron are fantastic and from what I’ve seen you are spot on.

We ride at Millerton pretty often...at least weekly. Shoot me a text 310-940-9600. Always trying to grow the group especially as we ride most if not all of the winter.