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I ran into an issue with the Sport Nautique that I am fixing up, and I needed to fix it immediately.
All of a sudden, intermittently, the keypad would not accept the code to unlock/start the boat. The lights flashed when I pressed the numbers, but pressing start did nothing, even after entering what I was sure was the right code. I figured that the keypad had gone bad (not unusual for an 18-year-old electronic device that sits in the sun and the rain). I ordered a replacement from the NautiqueParts website, but when I connected it, it did the same thing! Great. I ordered a part I didn't need. I then assumed it was the PME box. I called White Lake and planned to drive all the way out there, have them test the keypad and the PME, and buy a new PME if necessary. That would have been almost eight hours of driving, plus the fuel, plus the cost of the PME on top of the keypad I already bought.
I contacted Race City Marine (which is located about four miles from my house) to see if they happened to have a used PME sitting around that I could try. They ended up not having a used PME, and had no way to test mine, so I thought I would be on my way to White Lake tomorrow morning. They asked for the hull ID to check the master code, and I gave it to them, explaining that I was pretty certain I was using the master code, and gave them the code I was using. Let's say it was 43343 (that's not the actual code).
They said to try 43443.
I plugged the keypad and the PME back into the boat and tried 43443 (again, not the actual code) and the system came up! I tried it a few more times, and it worked every time. I remounted the keypad and the PME box and reinstalled the dash and the driver's kick panel, and tried the code again. Still worked! Tried it about ten more times, still good!
So, there was never any issue, and I was dumb and wasn't entering the proper code most of the time.
My point to all of this is that without Race City Marine insisting that they check the code for me, I would have wasted an entire day of driving, and may have bought additional parts that I didn't need (although I think White Lake would have tested the PME and found no problems, and we would have likely come to the same conclusion eventually).
Thanks to Race City Marine for saving me time and fuel costs! It is very much appreciated!
All of a sudden, intermittently, the keypad would not accept the code to unlock/start the boat. The lights flashed when I pressed the numbers, but pressing start did nothing, even after entering what I was sure was the right code. I figured that the keypad had gone bad (not unusual for an 18-year-old electronic device that sits in the sun and the rain). I ordered a replacement from the NautiqueParts website, but when I connected it, it did the same thing! Great. I ordered a part I didn't need. I then assumed it was the PME box. I called White Lake and planned to drive all the way out there, have them test the keypad and the PME, and buy a new PME if necessary. That would have been almost eight hours of driving, plus the fuel, plus the cost of the PME on top of the keypad I already bought.
I contacted Race City Marine (which is located about four miles from my house) to see if they happened to have a used PME sitting around that I could try. They ended up not having a used PME, and had no way to test mine, so I thought I would be on my way to White Lake tomorrow morning. They asked for the hull ID to check the master code, and I gave it to them, explaining that I was pretty certain I was using the master code, and gave them the code I was using. Let's say it was 43343 (that's not the actual code).
They said to try 43443.
I plugged the keypad and the PME back into the boat and tried 43443 (again, not the actual code) and the system came up! I tried it a few more times, and it worked every time. I remounted the keypad and the PME box and reinstalled the dash and the driver's kick panel, and tried the code again. Still worked! Tried it about ten more times, still good!
So, there was never any issue, and I was dumb and wasn't entering the proper code most of the time.
My point to all of this is that without Race City Marine insisting that they check the code for me, I would have wasted an entire day of driving, and may have bought additional parts that I didn't need (although I think White Lake would have tested the PME and found no problems, and we would have likely come to the same conclusion eventually).
Thanks to Race City Marine for saving me time and fuel costs! It is very much appreciated!
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