Has anyone on here had the rubber on there's start to deteriorate, crack, and come apart.......now won't really hold the boards in the rack?
Called Roswell and the parts tech guy said I have to buy the entire "plunger" piece. That thing is $100 !!!
I asked him "so I have to buy a $100 piece just to get a "probably" $15 piece of plastic and rubber replaced?" and he said "you are 1 of MANY that have asked that same frustrating question and Roswell has no plans of selling just that handle as a replacement part."
What has anyone done to replace or a "replacement idea and fix" for that piece when this happens without giving in to Roswell's total BS for a sh*tty designed part to begin with??
Thanks in advance.
Called Roswell and the parts tech guy said I have to buy the entire "plunger" piece. That thing is $100 !!!
I asked him "so I have to buy a $100 piece just to get a "probably" $15 piece of plastic and rubber replaced?" and he said "you are 1 of MANY that have asked that same frustrating question and Roswell has no plans of selling just that handle as a replacement part."
What has anyone done to replace or a "replacement idea and fix" for that piece when this happens without giving in to Roswell's total BS for a sh*tty designed part to begin with??
Thanks in advance.
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