Ok - I apologize up front if this is a really dumb question. On my new-to-me 2003 Air 216, the little gas strut for the glove box is dead and the lid won't stay up. Since I'd like to communicate with the dealer in a reasonably intelligent manner, are there parts manuals available? Do people typically use them, or does one go into the dealer and take the more circuitous explanation route?
thx
thx
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