Perfect Pass

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  • dawn
    • Aug 2010
    • 56


    #1

    Perfect Pass

    Has anyone ever sent their PP back to the company for repair? My down button has not worked since I bought the boat. I think they are expensive just to but the display unit, so was thinking of sending it off to PP in Canada for repair if possible. Anyone have experience with this? How long did it take, was it fixed?
    Tags: None
  • hyparks
    • Feb 2011
    • 302

    • Brownhills, United Kingdom

    • 2001 Super Air 210
    #2
    Never had to send anything back but Perfect Pass are extremely helpful. I had issues with my system so I e.mailed Perfect pass and they were totally helpful. Considering I had never actually brought anything from them as my system was already fitted before I purchased the boat I thought they were excellent. Contact Aaron Adams at Perfect pass support he will help you out.


    Sent from my HTC Desire HD A9191 using Tapatalk
    Current
    2001 SAN 210, GT40

    Previous
    1994 Mastercraft Pro Star 190
    1989 14ft Fletcher Arrowflyte Gto

    Comment

    • aggiehorsepower
      • May 2011
      • 17

      • Elgin, Tx

      • 2001 Super Air Nautique V-Drive
      #3
      I had issues with my perfect pass as well. On mine the up button was ticking and ran the PP gauge up to 89 mph and now it has stopped working completley. I contacted PP and they advised me too send the gauge in and if it was not fixable under a $40 limit I could purchase another PP gauge for approximately $40 plus shipping. I just sent the gauge in a couple days ago and I have not heard back from them yet.

      Comment

      • scottb7
        1,000 Post Club Member
        • Aug 2011
        • 2198

        • Carson City, Nevada

        • 2014 G21 (Current) 2008 SANTE 210
        #4
        In 3 years I have had it I have had a lot of problems off and on for perfect pass on my runabout...Bad master module(s), bad wire crimp in connector to motor, bad gps this year. I think gps was always bad since i usually had to start boat then turn boat off and on before perfect pass would work.

        Aaron is good to deal with just send it in they will fix or replace and send back. Usually he is quite reasonable as far as charges. I vouch for their customer service.

        Comment

        • dawn
          • Aug 2010
          • 56


          #5
          Great! thanks. I sent him an Email, and gave me all the info to send. He said turn around is about 2-3 days once he receives it. Hope they can fix it!

          Comment

          • jsimpson
            • Aug 2006
            • 30

            • No. California

            • 2003 206 signiture
            #6
            Yes, I have sent the black box back to Perfect Pass for repair. Great results, nice people, use US Postal Service. Yes the unit was repaired, very reasonable pricing, less then one week turn around time..!

            Comment

            • dawn
              • Aug 2010
              • 56


              #7
              Props to Perfect Pass and their customer service!!!! Great ppl to deal with and fast service. My PP is on its way back already and repaired. !!!!

              Comment

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