Super Air 210 Tower Crack

[AirTool]

30 degrees is just barely barely below zero and overnight that wouldn't cause enough expansion pressure to blow apart a tower tube. I would say until into the low twenties or high teens water wouldn't freeze hard enough to cause that kind of damage. I'd say its impact or stress related. Just my 2 cents.

I disagree.

[Andy Mohler]

As soon as i sent the not great pics I took to my dealer, he knew exactly what is was...a freeze crack. After getting smarter on this issue thanks to several of you, I'd urge everyone to follow the procedure for the weep hole fix or get your dealer to do it. In reviewing the weather, we did have 2 nights below freezing with the lowest temp at 28 deg where i live, strong winds (15 kts) blowing on the boat. Not much really, but enough to burst the tube. THANKS to all hands that contributed and happy boating

[wakekat]

My '09 SAN is in the shop awaiting warranty approval for freeze damage to the tower here in Central Texas. Apparently, there was a service bulletin in January of 2010 to drill the drain holes. I never received and have had my boat in two different Nautique shops 5 times since this bulletin came out and no one mentioned it. The weather was in the 20's for a few hours one night in December and that's all it took. I had no idea that water accumulated in the base of the tower. Wish I had been more active on this forum and I would've known!

[DealsGapCobra]

The other tread indicates that this was a problem for towers built before 2010. I have a 2010, asked my dealer about this and they said it's fine...I am not 100% confident but then again, if it is, I would rather not have the holes drilled. So far it has not been an issue as I keep my boat in heated storage but that option will be going away soon.

[Montana Boat Guy]

Andy and wakekat this is Tracy with Roswell Wake Air we will be taking care of your towers. I will be contacting you soon.

[mdvalant]

Well that's some good service!

[wakekat]

Andy and wakekat this is Tracy with Roswell Wake Air we will be taking care of your towers. I will be contacting you soon.

Wow! That is great customer service, Tracy! It was a pleasure talking to you today and I look forward to meeting you someday soon!

[Andy Mohler]

Tracy, a pleasure to speak with you today about the repair options discussed. Though there were some mistakes made (eg Original design flaw, Nautique not catching the engineering bulletin issued by Roswell) I'm thrilled the Roswell is stepping up to fix this. It seems so rare now for companies to do this, being over-driven by short term thinking at the expense of customer loyalty. Thanks!

For the rest of my fellow boaters, Tracv told me today that Roswell made a design change to eliminate the issue in later towers, I'm not sure. I would get very specific with your dealer to find out if you have this improved design, or simply need to drill the weep holes.

[DealsGapCobra]

That is GREAT service.

Tracy, can you tell me how to determine if I need to have the hole drilled in my tower?

[HS]

Andy, did you get any insight on the weep hole fix? What I am curious about is how they determined the height of the hole to be drilled...is it at that height because the tube is not hollow below that point, and so that would be the low point water would collect and thus need to drain?

[Montana Boat Guy]

The only towers affected by this is the FCT3 tower and not the FCT5 tower. If you have a Nautique that was built prior to January 1st 2010 you should verify you have the weep hole drilled to prevent freeze damage. If you do not know when you boat was manufactured please contact your local dealer to verify. The weep hole was drilled in both rear tubes of the foot of the tower on the outboard side approx 4" above the gunell.

[TxJole]

Andy and wakekat this is Tracy with Roswell Wake Air we will be taking care of your towers. I will be contacting you soon.

And fellows this is why we buy Nautiques. We rely on them to pick the best in the biz to buy parts from. Great customer service Roswell.

[Andy Mohler]

HS, speaking to Tracy at Roswell ( who I think is Roswell Wake Air), the height of weep holes is determined by the low point of a void that, unexpectedly, collected water. this makes sense to me as an engineer- when considering the tower design...where it needed to be solid for max strength and minimum torsional bending and then hollow to reduce top weight.

[sreuss]

This just happened to my tower 2 weeks ago. Nautique would not honor under warranty. Dealer agreed to pay for the paint job and Roswell provided the replacement part. SOLID!

[wakehead]

hi All,

I have a 2002 SANTE but I am not sure what the tower is. I would like to make sure and verify that I will not be faced with the same problems of having my tower crack. can someone tell me where i can see if there are drain holes.

Here is a pic of my tower