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We purchased a 2015 G21 new from Lake Cumberland Marine, we have had problems with our audio system from day 1. This weekend, we get the boat in the water for one of the first times this year, and there is no sound from any of the speakers in the boat. Tower speakers are just fine. Checked and the lower amp is not powering up at all. Took a voltometer and checked voltage on power, ground, and remote. All is well, and the fuses check out too. Contacted the dealer, as we had a speaker not working at all last year and had it replaced when we winterized. Not sure if the replacement speaker would have anything to do with the amp problem, but dealer said it is not in warrantee anymore. I checked our book and it says that audio system is covered for 3 years. Has anyone had any experience dealing direct with Nautique as our dealer has been so bad?
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The way I understand it, that should still be covered, unless you had any work done on the audio system by anyone other than the dealer, which it sounds like you didn't.
If you feel like contacting the factory is your net step, you can e-mail customer support at info@nautique.com or call them at 1-800-346-2092.I own and operate Silver Cove Marine, which is an inboard boat restoration, service, and sales facility located in Mooresville, North Carolina. We specializes in Nautiques and Correct Crafts, and also provide general service for Nautiques fifteen years old and older.
If we can be of service to you, please contact us anytime!
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Same type dealer issues. It's worth the drive to N3 in Indy.
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N3 is awesome.. I will be taking an extra 2 hour drive when I need something done on my boat. Customer service is unbelievable.
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We went ahead and ordered an amp and paid for it out of pocket so we don't have another weekend without music, but I will contact Nautique directly. Thanks!
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