Brand new boat w/ so many issues???

[Hollywood]

mav7, hopefully your brother is learning from this. You obviously feel screwed by the dealer , but in the end there is nobody to blame but yourself (or your brother in this case). Know what you are getting into for $45k!

You're starting to sound like another board member here complaining about a boat he didn't pay for, it's very unbecoming...

Dick mode off, I wish your brother good luck in the matter and hopefully he'll be out enjoying the boat soon enough.

[01superair]

Mav7 - Correct me if I am wrong but wasn't it your brothers choice to make the purchase from the dealer that is an hour away? If you think that buying a boat from another manufacturer is going to solve the problem you are highly mistaken. All boats have their issues and it isn't just CC. Log onto other discussion boards and hear what people have to say about the other top boat makers and the problems they have with BRAND NEW boats.

[skiswm]

Just wondering, you don't post your loaction at all, you joined the board today but say you have owned a CC before? If it's your brother's boat why are you doing all the fighting? His name is on the paperwork and he negoiated the deal right? You have to rememebr, we're all big CC fans, we're here becuase we love our boats and the builder. Granted we've all had problems, but I don't imagine too many people would complain about those problems not being resolved in a fast and timely manner.

Also, didn't someone recently post they missed bevis and his buddy posting on the board?? Yellow_Flash_Colorz:

[Hollywood]

skiswm, I'm always skeptical of these newbies with all these "problems", but I thought I'd be nice on this one and see what happens. This one isn't getting to any specifics either so we'll see if he cracks under pressure or delivers the goods.

I'm ready for another battle if need be.

[Deuce]

I agree mav7. I always say that dealer is a HUGE part of the sale. There are boats locally that I did not even look at due to the dealer.

If the dealer is truly acting as if they don't care anymore, then I would take this up with Correct Craft. However, if they are doing what I stated above is good customer service.....you are being treated better than most & IMO, have no "issue" with the dealer. They are doing exactly what they should.

Fact is, marine service has a notoriously bad reputation that is not getting any better. If any dealer gets you into the shop in a timely manner. Keeps you apprised of what is going on. Fixes the problem quickly, right the first time and gets you back on the lake. You will learn to appreciate these people.

This thread turned quick, but don’t let it be a deterrent to your coming back around. It is an invaluable resource to all things Correct Craft. I have learned a ton from fellow Correct Craft owners here.

[gnautiqueman]

the low fuel alarm and cutting down power to idle sound like the same thing that happened to me at 12 hours on new sv 211 team, warranty covered replacing the fuel pump and some computer also is what the dealer said.

Mine backfired and I couldn't get it over 25 when it got going.

Everything is ok now.

[pachanga]

I've been on the sales side of things for a long time and it sure seems to me most of these issues would have been handled on the PDI inspection and walk around. Talk to the sales manager not the service manager. All warrenty is FOB dealer even on a toaster. You won't get the $ 100 from anybody but I'd be suprised if they didn't correct the other problems. I guess this is why they used to call it a "shake down cruise" before taking possesion. I've always accompanied customers on start-ups. Lean on the dealer.

[mav7]

the low fuel alarm and cutting down power to idle sound like the same thing that happened to me at 12 hours on new sv 211 team, warranty covered replacing the fuel pump and some computer also is what the dealer said.

Mine backfired and I couldn't get it over 25 when it got going.

Everything is ok now.

This is the reason why these forums exist.. For people to share their experiences. I'm looking for exactly responses like this.. "that happened to my boat.. dealer fixed it within a day". Or "dealer took 2 weeks to figure the problem out, but it ended up being .....".

I express concern because I've dealt with A LOT of stuff like this and my brother is 'new' to the whole 'getting screwed by the dealer' experience. A lot of you probably haven't seen close to some of the experiences I've had. Taking a boat back to the dealer for warranty work is fine and dandy, but you also need to understand this opens a whole new possibility for the dealer to screw something else up. Such as, scuff marks/ rips in the seats / carpet, etc. Try having a $60,000 car repainted by a 'professional' only to find your door panels scuffed and marked up after the job was done. Then that 'professional' doesn't admit to the fault and you're left SOL. Any dealer is capable of this, which is why I'd hate to see the boat back into the dealer.

Don't worry, I know CC lovers are going to defend the boats at all costs, but I share a real-life experience that can happen to anyone. I'll keep yall updated on the progress w/ the dealer.

As for location, I'm upstate NY. The closest CC dealer is an hour away from me (believe me, my brother didn't have a closer choice. I also just talked with my father who took delivery of the Martinique back in 1989... He also had his share of problems (carbeurator issues) that he eventually fixed himself. So I guess you can't really expect a flawless boat.

I also forgot to mention when at cruise w/ the 2006 Nautique, a screw holding the dash together fell out when going over a wave. But many of you are probably saying "don't go over waves so fast", right?

[Onthewater]

I also forgot to mention when at cruise w/ the 2006 Nautique, a screw holding the dash together fell out when going over a wave. But many of you are probably saying "don't go over waves so fast", right?

so put it back in.
sorry to hear about your troubles but come on, 1 hour is nothing, haul it back.




I tend to be extremely skeptical with the noobs and tall tales. no pictures, no location, yada yada yada.

[Edwin]

You'd spend less time grabbing a vac and cleaning up the small mess than you will moving the 4 cars. The boats are handmade...it's unreasonable to expect it to be perfect with ZERO issues. Bet the request to be reimbursed for your time will go over well :shock:

[DavidF]

IMHO, it is unrealistic to expect a dealer to come to you or reimburse you for your time. NO other dealer (that I can think of) of any type vehicle would do it without some type of purchased special warranty.

And, could it have been the dealer that installed the stereo gear and left the "shavings" in the boat in the first place? If the alarm is random and you are sure no damage is being done to the engine due to high temp or low oil pressure, then just leave it be until you have time to haul the boat to the dealer. Better yet, let your brother do it.

[DavidF]

Come to think of it, my brother-in-law had many problems with his brand new MC Maristar 230 the first time he put it in the lake. Such as: noisey blower, broken cup holders, loose engine cover lifting strut and the over heating engine. He was disappointed, but simply towed it back to the dealer for repair (it took two trips to get it right).

Turned out the impellar needed to be replaced on a brand new engine. My theory is that the boat was basically NOS and the impellar took a set and therefor was not pumping adequate cooling water. The other problems were just poor dealer prep and quality control. He did notice the problems when picking up the boat, but wanted to get on the lake, so simply planned to return the boat on Sunday afternoon before heading home. The overheat problem was an issue. Maybe you have the same issue with the alarm.

[mav7]

The dash screw was put back in... It just made the boat seem like a POS when it fell out. The filings have already been cleaned, and the stereo already adjusted. Believe me if those were the only issues I'd laugh and move on with life. Unfortunately the boat has to go back to the dealer to address the engine problems and depth finder issue... I don't remember the oil pressure or water/air temps being abnormal when the alarm went off. The boat is going back to the dealer today or tomorrow so if they need to order parts it'll hopefully be ready before the weekend.


I guess I expected higher quality control from Correct Craft... But I'm sure other vendors have their share of problems as well. I'll post a pic of our Martinique and my brother's Nautique. When you see the Martinique, you'll think the pic was taken back in 1989 when it was delivered. We take extremely good care of our stuff, which is why I was being so anal about everything in this thread.

I appreciate the comments, suggestions and criticism.

[patoloco]

I agree with your point, and its been argued here before...but my feeling is still that when you buy a ~50K boat, the least you could do at the factory is do a 5 minute inspection and clean up those obvious things that the owner will notice in 5 minutes.

Although I think most dealers do a great job of picking up that slack of items missed from the factory.

As for mechnanical and instrument issues, I hope to god that part of the standard QA is at least turning on and off every switch, button, and feature of the boat along with a thorough engine test.

[Christopher-W.-Becker]

All,

I dont care how much vacuuming you do, you cannot get the crap out of the bottom of the boat. Best way is to fill the bilge in the driveway (plug in), then remove the plug and wash it all out. NOTE: If you had water in the bilge before and used the bilge pump. Clean the screen.

How many of you have even checked the screen clear........