Problem with Linc Screen

[sbaird4000]

My family and I went out for a ride last night on our 2017 SAN 230. Once we left the dock we maintained a speed of roughly 4 mph. After about 20 minutes into our cruise the Linc screen went black with the motor still running. I proceeded to turn off the motor and turned the master battery switch to off in hopes of rebooting the screen once I restarted the boat. After about 20 seconds I turned the battery switch to on, 2 batteries, and hit the start button once. The Linc screen displayed the normal "booting" displaying on the screen for about 5 seconds then the screen went black again (I was able to start the boat however). I tried shutting off the motor and batteries 2 more times with the same exact results as I just described. My dealer has suggested that I unhook the batteries for 10 minutes in order to achieve a hard reset on the system. Has anyone heard of or experienced this before? Is there a software update to rectify the issue or do I need a new screen? Thank you.

[j2nh]

I've had something similar happen multiple times. Boat starts and Linc never finishes booting. Motor remains running with no screen.

I have always been able to clear the fault by turning the Master Switch off for a minute and repeating the start sequence. I've found that if I wait a minute after turning the Master Switch on before starting the problem does not happen as often.

[sbaird4000]

Just tried unhooking the batteries for 10 minutes and also waiting for a minute before hitting the start button to boot up the screen. Neither rectified the problem. The good news is, my dealer has been more than helpful and will be speaking with their lead tech tomorrow in order to decide whether he will be coming to us or if they will be picking up the boat and bringing it to the shop for diagnostics.


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[GemCitySurf]

My family and I went out for a ride last night on our 2017 SAN 230. Once we left the dock we maintained a speed of roughly 4 mph. After about 20 minutes into our cruise the Linc screen went black with the motor still running. I proceeded to turn off the motor and turned the master battery switch to off in hopes of rebooting the screen once I restarted the boat. After about 20 seconds I turned the battery switch to on, 2 batteries, and hit the start button once. The Linc screen displayed the normal "booting" displaying on the screen for about 5 seconds then the screen went black again (I was able to start the boat however). I tried shutting off the motor and batteries 2 more times with the same exact results as I just described. My dealer has suggested that I unhook the batteries for 10 minutes in order to achieve a hard reset on the system. Has anyone heard of or experienced this before? Is there a software update to rectify the issue or do I need a new screen? Thank you.

Were your navigation lights on? If your brightness is set to zero when your navigation lights are on, then your screen will be black but it is still ON in the background. If it occurs when your lights are off, then try turning your lights on. Brightness could be at zero for daytime and/or nighttime. If neither, then you could just have a bad Linc screen. Mine went bad pretty early into ownership.


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[j2nh]

This happened in the middle of a jump set pull tonight. Zero Off engaged, no warning. Bang. Shut the boat off, turned the Master off, waited a minute and everything was fine. Weird right?

[sbaird4000]

Thank you all for the replies. Last night when I was driving the 230 to the boat launch in order to load it on the trailer so that my dealer could pick it up today, I noticed in direct sunlight that I could barely see the LCD display (to the point where I questioned whether or not I was actually seeing something). I text the owner of the dealership (great guy who is always happy to answer my questions) and explained that I don't think the screen had completely died. In my opinion it was either the backlighting or the brightness setting. Not having the manual with me or the time to search the web, he tried to walk me through changing the brightness but the screen was so dark that I wasn't able to navigate my way through the settings. When I got the boat home I brought my surefire flashlight outside and flashed it on the display and I was barely able to navigate through the settings screen. As it turns out, the screen brightness was set to 0. I have no clue how this happened because while I was driving the boat the other night I didn't turn on any lights and definitely didn't adjust the brightness to 0. The screen just randomly went black while navigating through the settings. I'm guessing this was a result of a software glitch. Hopefully Nautique releases a software update because if the screen brightness goes to 0 it's darn near impossible to navigate through the settings screen in order to adjust the brightness. Why anyone would engineer the brightness to be able to be set so low that the screen isn't able to be read without a 500 lumen flash light being pointed directly at it is beyond me. On a positive note, I only ended up missing one day on the water as a result of the mishap. Had the boat gone back to the dealer who knows how long I would have been without it. Thank you all again.

[nautiques4life]

I ran mine at zero (on purpose) about 2 weeks ago, almost no moon out, trying to see, running back across the lake, all ambient light made it hard to see... There were times on my 05 I used to throw towels over the dash... Setting Linc to 0 is better... Until I launch the next morning after forgetting to turn it back up