Computer glitch

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  • dougalford
    • Jun 2023
    • 24

    • Birmingham, Alabama

    • 2023 G25

    Computer glitch

    I am having a frequent computer glitch with my 2023 G25. I will push start and accept the initial screen then crank the engine. The camera will be all blue and I am not able to activate any surf or wake board options. I have to cut off the engine and all electronics. Is anyone else having issues?
  • BasaltRMK
    • Apr 2020
    • 281

    • Basalt, CO

    • 2024 SAN G23 2020 SAN G21 (Sold) 2018 SAN G21 (Sold) 2015 Tigé R20 (sold) 1972 MFG Gypsy-15 Tri-hull (sold)

    #2
    I had a potentially similar issue last night with my 2020 G21. Powered on the boat, turned on the courtesy lights, dropped it in the water, started the engine. Then noticed the courtesy lights weren’t working. And the Linc said ‘No stereo detected’. And the camera was just a large blue square. Didn’t try any surf settings, just shut down, turned the batteries off for 30 seconds, then restarted. Worked fine thereafter, no more issues the rest of the night.

    I’ve had occasional, random issues in the past with the stereo not being detected, but this was the first time with the camera and light issue. We had asked the dealer to look at the no stereo issue over the winter but they weren’t able to duplicate the issue.

    Sorry I can’t offer any assistance, just commiserating.

    - bob

    Comment

    • hal2814
      Senior Member of PLANETNAUTIQUE
      • Jun 2016
      • 541

      • Ft Worth, TX

      • 2022 G23, Previous: 2021 GS24, 2011 Super Air Nautique 230, 1995 Super Sport, 1983 Ski Nautique

      #3
      It happened to me yesterday and has happened a few times I’ve been out on my current 22 G23 and previous 21 GS24. You’ll probably find that the surf options aren’t available because the GPS (and therefore speed control) isn’t working. A complete reboot including cutting battery power works for me every time it’s happened. I assume it’s an issue initializing CANBUS communication. It seems to help if I wait between turning on the boat and firing up the ignition.

      Comment

      • Phil L.
        • Aug 2020
        • 24

        • Canada

        • 2021 Super Air Nautique GS22

        #4
        Originally posted by hal2814 View Post
        A complete reboot including cutting battery power works for me every time
        Silly question, but in case this ever happens to me, when you cut the battery power, do you simply turn the battery switch to the OFF position ?

        Comment

        • hal2814
          Senior Member of PLANETNAUTIQUE
          • Jun 2016
          • 541

          • Ft Worth, TX

          • 2022 G23, Previous: 2021 GS24, 2011 Super Air Nautique 230, 1995 Super Sport, 1983 Ski Nautique

          #5
          My shutdown procedure in this case is to turn off the console by entering the code and pressing stop. Once the screen goes completely black I count to 10 and turn the battery power at the perko battery switch to OFF for 30 seconds.

          My turn back on procedure is to turn the perko back ON, enter the code and press Start. After the annoyance screen comes up and lets me press ok, I wait for the LINC screen to show me everything. I press start once and wait for Temp, Cameras, etc to show up. Then I start the engine.

          So far that’s worked every time I’ve had this issue. I did have to lightly tap the GPS puck once to get it back online in addition to the above. Might have been a loose connection?

          Comment

          • Scooter G
            1,000 Post Club Member
            • Jan 2022
            • 1320

            • On a Lake in Idaho

            • 2022 G23 ZZ8

            #6
            "The Annoyance Screen", what is all that about? I think you should be able to opt out after the 1st 10 times you didn't read it. What does it say again? lol
            Liked "lightly tap the GPS puck" Hal, much better than a fist pounding.

            Wish I had a camera to go blue...

            Comment

            • 99bison
              • Jul 2014
              • 135

              • Location


              #7
              Originally posted by hal2814 View Post
              After the annoyance screen comes up and lets me press ok, I wait for the LINC screen to show me everything. I press start once and wait for Temp, Cameras, etc to show up. Then I start the engine.
              This issue happens to everyone I know with this era boat. The above is the best start procedure, it's 3 start presses with waits in between to make sure sm each step is done “booting”. Most obvious to see is if cameras blue you are likely to have issues.

              The “perko” switch to off process works every time to fix so far.

              The actual issues appear to be around the startup/booting of the software and to me seems related to the power supply. Seems possible the fancy automatic perko switch has some issues which then goes to electronics not getting the right power supply.

              Comment

              • dougalford
                • Jun 2023
                • 24

                • Birmingham, Alabama

                • 2023 G25

                #8
                Thanks to every one for the advice. Ready for a big weekend. Already put 82 hours on the new G25

                Comment

                • tandcc
                  • Jul 2018
                  • 17

                  • Hendersonville TN

                  • Ski NAUTIQUE M235

                  #9
                  One time I turned the battery off before hitting stop to power off boat. The next 3 or 4 outings different things did not work. After that everything is perfect again.

                  Comment

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