Polkaudio PA500.4 problems

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  • Dcutting
    • Dec 2011
    • 4

    • Palm Harbor, Fl

    • 2011 SAN 210

    Polkaudio PA500.4 problems

    I have a 2011 SAN 210. When I purchased the boat I added the Roswell 7.0 airborne HLCD speakers. The boat was originally equipped with an Polk 250 amp for the tower. I had it upgraded to the pa500.4 to drive the 4 tower speakers. The new amp and speakers worked fine for a while but the I noticed that the tower speakers stopped working while the rest of the speakers worked fine. On the tower amp the Status LED light had turned red.

    According the the Polk owners manual the Status LED—"Will illuminate GREEN to indicate the amplifier is on and operating normally, and will be illuminated RED if the amplifier shuts down due to short circuit, DC offset, or overheating detected by onboard protection circuitry"

    I took the boat to my local dealer BUT wouldn't you know the amp magically started working again the day I took it in. The Dealer looked it over anyway, they did not find anthing wrong with the wiring or installation. They suggested that the problem was a result of weak batteries. They tested both my batteries and told my that my port 11.5 volt load tested to 60% and starboard 11.6 volt load tested at 55%. Also they said my batteries where only 650 MCA. They recommended that I run both batteries at the same time if I am playing the stereo with boat engine off. They also suggested if the problem recurred that I should up grade to new 900 MCA batteries. But at that time the amp was working so I put my battery selected switch on both batteries and went on my way.

    Today while boat was running I noticed that the tower speakers where not working again and Status LED had turn from green to red again.

    Before I run out and buy two new batteries for my boat has anyone else ever had this problem?

    I am not convinced that the batteries are the problem for a couple reasons. First of all this most recent time that I noticed the problems the boat was running and I would expect that the alternator could generate enough power to run the amplifiers. Second it is the same Polk audio amp is giving me a problem, my other PA500.4 that runs the inboard speakers is identical to the amp for the tower and it is not giving me a problem. One would expect that these two identical amplifiers would behave similarly.
  • DJH
    • Jan 2011
    • 119

    • Overland Park, KS

    • 2011 SANTE 230 Coastal Edition - April 2011 to now 2006 Ski Nautique 196 Limited - February 2007 to March 2011

    #2
    I never checked the status LED's on the amp but did have similar issues with one of my Roswell HLCD's... It would work some times but not others. I ultimately traced it to a loose connection on the crossover in the can... Sent it back to Roswell and they fixed it under warranty.

    Good luck.
    Derald

    2011 SANTE 230 CE (April 2011 - now)
    2006 SN 196 LE (February 2007 - March 2011)

    Comment

    • gride
      1,000 Post Club Member
      • Jun 2007
      • 1441

      • War Eagle

      • 05' 210 team

      #3
      Turn the gain down? Anyways , that's awful advice from your dealer. Starting batteries don't like being discharged and cranking amps doesnt do anything to help the style of battery or reserve capicuty. Do a search and you can find tons of threads about setups. Really the combine post of the battery switch is for emergency cranking. U can damage batteries that are at different charge levels. Do yourself a favor and tell your dealer to read about batteries, then find a knowledgeable audio shop.
      Last edited by gride; 05-19-2012, 10:39 PM.

      Comment

      • Dcutting
        • Dec 2011
        • 4

        • Palm Harbor, Fl

        • 2011 SAN 210

        #4
        Originally posted by DJH View Post
        I never checked the status LED's on the amp but did have similar issues with one of my Roswell HLCD's... It would work some times but not others. I ultimately traced it to a loose connection on the crossover in the can... Sent it back to Roswell and they fixed it under warranty.

        Good luck.
        Did the issue you had with the HLCD speaker effect just the one speaker or all of them? The problem I am having effects all four tour speakers simultaneously.

        Where you able work directly with Roswell and or did you have to involve your dealer? I have very little confidence that the local dealer has any clue on how to fix it.

        Comment

        • DJH
          • Jan 2011
          • 119

          • Overland Park, KS

          • 2011 SANTE 230 Coastal Edition - April 2011 to now 2006 Ski Nautique 196 Limited - February 2007 to March 2011

          #5
          Originally posted by Dcutting View Post
          Did the issue you had with the HLCD speaker effect just the one speaker or all of them? The problem I am having effects all four tour speakers simultaneously.

          Where you able work directly with Roswell and or did you have to involve your dealer? I have very little confidence that the local dealer has any clue on how to fix it.
          I identified the issue and then let my dealer work with Roswell on the warranty claim. One of my HLCD's was intermittant and one of the Polk speakers on the tower was dead. I traced the issue on the Polk speaker to an improperly seated pin in one of the connectors in the wiring harness. The boat wiring checked out on the HLCD so I opened the can and found a loose solder connection on the board. If you have a multi-meter I suggest doing a continuity test on your speaker wires and checking for wire-to-wire shorts... all the tower speaker wires come down the port leg of the tower and it's not inconceivable something got pinched, has rubbed through the insulation and is now intermittently shorting.
          Derald

          2011 SANTE 230 CE (April 2011 - now)
          2006 SN 196 LE (February 2007 - March 2011)

          Comment

          • RideButter
            • Feb 2011
            • 189

            • Fuquay-Varina, North Carolina, United States

            • 2015 A22 2014 A22 SOLD 2009 210 SOLD 2007 210 SOLD

            #6
            Just had a similar issue with my Polk. Pretty sure, mine was just a bad amp. Sent it off for warranty replacement. (mine was ordered from Polk) When you go into protect does your amp feel unusually hot compared to the other one? Could be a low power issue, but wouldn't suspect that with the motor running.
            [URL="http://www.ridebutter.com"]http://www.ridebutter.com[/URL]

            Comment

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