2016 G23 - Stereo loses volume and control functionality, switches to AM

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  • mark2323
    • Jul 2016
    • 3

    • Canada

    • 2016 G23

    2016 G23 - Stereo loses volume and control functionality, switches to AM

    My 2016 G23 still has major flaws when running off Bluetooth. It will switch itself to AM and then glitch by cycling through the audio options, not connecting back to Bluetooth. The functionality also stops working often; it will keep playing but I cannot change the volume or song. I have had my dealer do an update and have waited 30 seconds after turning the batteries before engaging the dash...but it still happens. Is this happening to others? What's the fix?
  • vacooley
    • May 2017
    • 58

    • Allen, TX

    • 2017 SAN 230; 2004 Malibu 23 LSV (sold)

    #2
    I have experienced similar issues in my 230. Plan to have dealer look at it during the 25 hr service.


    Sent from my iPhone using PLT Nautique

    Comment

    • mark2323
      • Jul 2016
      • 3

      • Canada

      • 2016 G23

      #3
      I also have the newest firmware update. Didn't fix it.

      Comment

      • Mark Brooks
        • Oct 2016
        • 1

        • arkansas

        • 2015 Raspberry G23.

        #4
        we occasionally have this same exact problem..strange stuff happening to the stereo. we traced it back to people leaning against the remote on the back of the boat.

        Comment

        • charlesml3
          1,000 Post Club Member
          • Jan 2008
          • 2453

          • Lake Gaston, NC

          • 2022 G23

          #5
          Originally posted by Mark Brooks View Post
          we occasionally have this same exact problem..strange stuff happening to the stereo. we traced it back to people leaning against the remote on the back of the boat.
          Yep. I finally had to tell everyone that was back there: "Watch the remote...."

          -Charles

          Comment

          • blueroom
            Senior Member of PLANETNAUTIQUE
            • Mar 2017
            • 615

            • Northwest

            • G23

            #6
            Ours has also started to cycle to AM from Bluetooth 2-3 times a minute, all day long. It does not interrupt the music, but the Linc screen switches to tuner mode, shows 0 hz, says AM and then back to Bluetooth, over and over and over.... Sometimes it even will show the no options available for this mode screen as well. It has been doing this consistently for a couple of weeks now.

            Running the latest firmware, and we do not have the remote option on our boat - so nobody is leaning on anything. I have also worked on troubleshooting with it out of the water, freshly rebooted and only me in the boat as well, no difference.
            Last edited by blueroom; 08-22-2017, 07:52 PM.

            Comment

            • Schwiiing
              • Mar 2008
              • 129

              • Norris Lake, Tn.

              • 2017 SAN G23 H6

              #7
              I am having issue with the ghost switching from aux to am and back... all day long. Has anyone found a fix to this yet?

              Comment

              • vacooley
                • May 2017
                • 58

                • Allen, TX

                • 2017 SAN 230; 2004 Malibu 23 LSV (sold)

                #8
                I got latest firmware update (230 not G). It helped. I also discovered that I had a bad USB cable that caused gang up problems.


                Sent from my iPhone using PLT Nautique

                Comment

                • XBIGPUN66
                  Senior Member of PLANETNAUTIQUE
                  • Oct 2012
                  • 455

                  • WI

                  • 2014 SAN 210 TE. NSS. Pro ballast.

                  #9
                  We plug our drive directly into the usb outlet

                  Sent from my SAMSUNG-SM-G930A using Tapatalk

                  Ian S
                  2014 SANTE. NSS. Pro balllast. Boatmate trailer
                  2004 SANTE. 4000 lb ballast, 2013 graphics (prev). Ramlin trailer
                  2009 Moomba Outback (prev). Boatmate trailer

                  Comment

                  • greggmck
                    Senior Member of PLANETNAUTIQUE
                    • Oct 2014
                    • 795

                    • Bellevue WA

                    • 2023 Paragon G23

                    #10
                    If you have the latest firmware, reset the boat to delete all settings. This fixed the problem for me. For whatever reason the code gets into a state where it looses the volume control and source settings. I reset it at the beginning of the season and have not had a recurrence. The downside is you have to reconfigure all of your surf, wake, etc settings.

                    Sent from my SM-G935V using PLT Nautique mobile app

                    Comment

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